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Job Admin Levels and Permission Stripes

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Job Admin levels are defined sets of permissions that are granted to Job Admin users on a per-job basis. Greenhouse Recruiting provides you the Job Admin: Standard and Job Admin: Private levels to start, but your team can edit these Job Admin levels, as well as create custom Job Admin levels, to configure permission sets that best match your team's needs. 

Note: Organizations with an Essential subscription can assign users as Job Admin: Standard or Job Admin: Private; these Job Admin levels cannot be edited or customized. Organizations with an Advanced or Expert subscription can customize the permissions assigned to Job Admin: Standard and Job Admin: Private, as well as create custom Job Admin levels

In this article, we will cover:  

 

Job Admin Levels Overview

Every time you assign a Job Admin user to a job, you must also choose which Job Admin level the user should have on that particular job.

Example: A Hiring Manager and a Recruiter will both be assigned to a job as Job Admins, but they might need different levels of access on that job (e.g. your team might prefer only the Recruiter be able to edit the external job post). In this case, your team might have a Job Admin level called Job Admin: Hiring Manager, and another called Job Admin: Recruiter, with different permission stripes assigned to each so both users have the appropriate level of access required for their role on the job. Once configured, these Job Admin levels can be used for all jobs in your organization's Greenhouse Recruiting account. 

Note: The Job Admin user permission level allows your team to assign users to roles on a per-job basis, while Job Admin levels allow you to specify exactly what actions a Job Admin user can take on those jobs. 

Job Admin levels are created and managed at the organization-level, meaning any changes to them will impact every user who is assigned to that Job Admin level on any job. They are comprised of permission stripes, which are individual permissions that can be assigned to or removed from each Job Admin level. Permission stripes include actions like Can change job post status and Can edit job info. Job Admin levels can be edited and created only by a Site Admin with the additional user-specific permission Can edit another user's advanced permissions

Because one user can be assigned different Job Admin levels on different jobs, it is important to note that a Job Admin can only move a candidate to another job where they have permissions that are the same level or lower. A Job Admin cannot move a candidate to another job where their permissions are higher.

Example:

Let's say a user's Job Admin level on the Marketing Assistant job includes the permission stripe Can email candidates, but the user's Job Admin level on the VP of Marketing job does not include this permission stripe. The user's Job Admin levels on the two jobs are otherwise identical. 

  • Moving or adding a candidate from Marketing Assistant to VP of Marketing is allowed, because the user is moving a candidate from a job where they have higher (additional) permissions to one where they have lower (fewer) permissions. 
  • Moving or adding a candidate from VP of Marketing to Marketing Assistant is not allowed, because the user would be moving the candidate from a job where they have lower permissions to a job where they have higher permissions. This could allow the user to email the candidate, which they were not able to do on the candidate's original job. This essentially allows the user to upgrade their own permissions past where they have been set, however inadvertently. 

Similar logic also impacts the ability of Job Admin users to merge candidates and prospects. To learn more about this, click here

 

Built-In Job Admin Permissions

By default, a user who is assigned to a job as a Job Admin will have the following visibility and access available on that job, regardless of their Job Admin level on the job: 

  • Can see the job's Dashboard, pipeline, and reports
  • Can see all candidates on the job
  • Can add and edit candidates and referrals
  • Can be assigned Hiring Team roles

These built-in permissions cannot be edited or removed. 

A user configured with a Job Admin user permission level will have the permissions noted above only on jobs to which they explicitly are assigned. A user with a Job Admin user permission level will not have any access to or permissions on jobs to which they are not assigned. 

 

Job Admin Permission Stripes Overview

Can edit job info

Allows the user to edit information on the Job Info tab. 

Note: Any job information tied to approvals must be edited from the job's Approvals tab instead. 

Can delete jobs

Allows the user to delete a closed job from the job's Dashboard. This permission stripe can be granted to a Job Admin level only if that Job Admin level also includes the permission stripe for Can edit job info

Note: Deleted jobs cannot be recovered. We recommend granting this permission to select users only.

Can create, edit, and delete job posts

Allows the user to create new job posts, and edit or delete existing job posts. A Job Admin without this permission can still view the Job Post page, but the only action available to the user on this page is to generate tracking links. 

Can change job posts status

Allows the user to toggle job post status between off and live, impacting the visibility of a job post on your job board. 

Can edit forms

Allows the user to create and make changes to forms.

Can configure scorecard attributes

Allows the user to see the job's Scorecard page under the job > Job Setup tab > Scorecard. Users who can see this page can add and remove sections and attributes from the job’s scorecard

Can view candidate scorecards submitted by other users

Controls visibility to scorecards submitted by other users; can be set to NeverAlways, or After submitting their own

Can edit interview plans

Allows the user to view the job's Interview Plan page. Users who can view this page can add, remove, and reorganize stages on the job; adjust Milestones; and edit Interview Kits. The user-specific permission Can create new job stage names (Job Admin only) further defines the access a Job Admin user has to edit Interview Plans. 

Can edit hiring teams

Allows the user to assign and unassign other users to/from Hiring Team roles, as long as those users have permissions on the job. Also allows the user to set a Recruiter or Coordinator as responsible for new candidates on the job. A Job Admin without this permission can view the Hiring Team page, but will be unable to edit the roles. 

Can add and remove agencies from jobs

Allows the user to grant Agency Recruiters access to jobs, as well as remove Agency Recruiters from jobs. 

Can see private notes, salary info, manage offers, request approval, and approve jobs/offers

Allows the user to view information under the Private tab on a candidate's profile; this includes private notes, salary, offer details, etc. This permission also allows the user to create and edit candidate offers, and to be added as an approver for jobs and/or offers. 

Can manage job approvals

Allows the user to edit the job's approval chain. This permission stripe can be granted to a Job Admin level only if that Job Admin level also includes the permission stripe for Can see private notes, salary info.... 

To learn more, click here.

Can manage offer approvals

Allows the user to edit offer approval chains for the job as well as for individual candidates on the job. This permission stripe can be granted to a Job Admin level only if that Job Admin level also includes the permission stripe for Can see private notes, salary info....

To learn more, click here

Can advance candidates / prospects

Allows the user to move candidates to a new stage in an interview plan, or to move prospects to a new stage in a pool. Without this permission, the user will not be able to advance candidates at any point, including in the Application Review stage. 

To learn more, click here.

Can reject candidates / prospects

Allows the user to mark a candidate as rejected, or to choose Stop Considering as Prospect on a prospect. Without this permission, the user will not be able to reject candidates at any point, including in the Application Review stage.

To learn more, click here

Can email candidates / prospects

Allows the user to email candidates and prospects from Greenhouse Recruiting. Without this permission, the user will not see the option to email a candidate or prospect available on their profile. 

To learn more, click here

Can create and view private candidates / prospects

Allows the user to mark existing candidates as private, as well as view private candidates.

To learn more, click here.

Can merge candidates and prospects

Allows the user to manually merge duplicate profiles for both candidates and prospects. 

Note: The user must have the exact same Job Admin level on both profiles in order to merge them. If a Job Admin attempts a merge where they do not have the same permission on both profiles, an error message will appear warning they lack the permissions for the action. 

To learn more, click here.
Can add and remove users to their assigned jobs

Allows the user to assign other Job Admin users to the job. A user with this permission cannot assign another user to a Job Admin level which includes permission stripes the assigning user's own Job Admin level does not include. 

  

Additional Resources

To learn more about Job Admin levels, please review the following Help Center articles: