Permissions: Coordinator, Owner 

Product tier: Available for Greenhouse Welcome and Greenhouse Onboarding subscription tiers

Greenhouse Onboarding allows your organization to onboard multiple pending hires simultaneously and supports up to 500 pending hires per bulk action.

In this article, we will cover the following sequential steps:

Select pending hires ready for bulk onboarding

Once you mark a candidate as hired in Greenhouse Recruiting, the candidate appears in Greenhouse Onboarding as a pending hire. Your organization may have multiple pending hires at different stages of readiness prior to the actual onboarding process. You must first filter the list of pending hires to those ready for bulk onboarding prior to performing the bulk action.

Note: A pending hire is considered ready for bulk onboarding when they have a personal email address, start date, and employment status on their profile. This information is only added automatically to the pending hire's profile in Greenhouse Onboarding if it was added to their candidate profile in Greenhouse Recruiting prior to marking the candidate as hired.

If you have a pending hire whose missing this information, please see the section individually assign an Onboarding Plan.

Navigate to the Pending Hires panel from your Greenhouse Onboarding dashboard and click See All.


From the Pending Hires page, click the checkbox Show only pending hires ready for bulk onboarding. Further filter the list of pending hires as needed using the filter panel.


Individually select or use the select-all checkbox to include your list of pending hires in the bulk onboard action. Then, click Bulk Onboard when you finish


Onboarding groups

Now that the pending hires are selected for bulk onboarding, Greenhouse Onboarding sorts them into Onboarding Groups based on the following four criteria:

  • Department
  • Location
  • Employment status
  • Other criteria 

Navigate between the Onboarding Groups by clicking the different groupings on the left-side panel.


The Pending tab in the right-side panel shows you which pending hires are included in a specific onboarding group. Deselect the checkmark next to the pending hire's name to exclude them from the bulk onboard.  


Click Preview in the right-side panel to view the onboarding plan for pending hires in the selected onboarding group. The onboarding plan shows you the assigned tasks, e-signature templatesfeedback questions, and emails based on the rules you configured. 


Review the pending hires and onboarding plan for each onboarding group. Click Assign Onboarding Plans at the bottom of the page when finished.

Note: If Greenhouse Onboarding is unable to process a pending hire included in the bulk onboard action (for example, the pending hire's email address already exists in your Greenhouse Onboarding account), bulk onboarding still continues for the remaining pending hires. All pending hires who fail to process during bulk onboarding will be included in the bulk onboarding email. 

Bulk onboarding emails

When a bulk onboard action is complete, the user who performed the bulk action will receive a summary email of pending hires successfully onboarded and any pending hires who were excluded from the bulk action.


Additionally, users who are assigned to complete tasks for pending hires included in the bulk onboard will receive an email of tasks to complete per pending hire.

Individually assign an Onboarding Plan

From your Greenhouse Onboarding dashboard, navigate to the Pending Hires panel and select a pending hire. 


Fill out the Review Profile dialog box with all relevant information for your pending hire. If you would like to notify people within your organization of the new hire, select the recipient(s) name from the People To Notify dropdown.


Once finished, click Review Onboarding Plan at the bottom of the page to progress to the next step.

Note: Check the Skip Onboarding Plan box, then click Create Profile to onboard the pending hire without assigning their onboarding plan. 

To delete a pending hire, click Detele Pending Hire


Utilize our Onboarding plan overview support article to help you complete the onboarding plan for your new hire. 


Click Assign Plan at the bottom of the page once you have completed the Onboarding plan. 


On the Summary page, an overview of the new hire's information, their onboarding plan, and the people you selected to be notified about the new hire are available. Click Onboard Another Employee to complete this process for another pending hire, or Back to Home to navigate to your Greenhouse Onboarding dashboard.