To reject multiple candidates or prospects at once, click Candidates from the navigation bar at the top of your Greenhouse Recruiting.
Use the filters panel on the left to narrow down the list of candidates by job, prospects by pool, or other attributes as needed.
Once filtered, click Bulk Actions.
Add a checkmark next to the candidates and/or prospects that are being rejected or click Select All.
When finished, click Edit Selected.
From the Bulk Action dialog box, click Reject.
From the subsequent dialog box, fill in the following fields:
- Rejection reason
- Rejection notes
- Select or edit the rejection email, notifications, and email schedule (if applicable)
When finished, click either Reject and Send Email or Reject and Don't Send Email.
Note: The following application-specific tokens cannot be used when sending an email in bulk: {{SOURCE}}, {{START_DATE}}, {{APPLIED_DATE}}, {{OFFICE}}, {{INTERVIEW_SCHEDULE}}, {{INTERVIEW_SCHEDULE_START_TIME}}, {{JOB_NAME}}. If any of these tokens are used, the candidate/prospect will see a blank in place of the token. If you select a Rejection Email template that includes any of these tokens, be sure to edit the rejection email to remove the tokens prior to sending.
In addition, custom application tokens, custom job tokens, and custom offer tokens cannot be used. Attempting to use any of these tokens results in an invalid token error that prevents sending the email.
All candidates/prospects selected for the bulk action will be rejected from the jobs or prospect pool with which they are associated.
Note: In order to emphasize and confirm your bulk action request, if you attempt to reject more than 30 candidates or prospects, you will be prompted to type in the number of candidates or prospects to be rejected. Click Yes, Reject Candidates after providing the requested details. This action cannot be undone.
