Permissions: Job Admin and above

Product tier: Available for all subscription tiers

Job Post Request Emails allow your organization to send job post questions to candidates or referrals added manually into your Greenhouse account to capture their structured data. Sent via an email to the manually added candidate or referral, you can send a job post request for live, internal, and / or offline job posts.

Note: A job post request email cannot be sent to candidates that have already submitted a job post.

Configure job post request email templates

Greenhouse provides you with an editable email template to request answers to job post questions from candidates and referrals added manually into your account.

To view or edit the default job post request email template, click the Configure icon Configure icon on your navigation bar, then select Email Templates on the left.

Screenshot of Configure > Email Templates

Scroll to Default Job Post Request and click the Edit icon Edit icon.

Screenshot of edit default job post request email template

Customize the template name, sender address, subject line, content using the provided email tokens, and more.

Note: The {{SUBMISSION_LINK}} token provides a URL to the specific job post so your organization can collect the candidate's structured data.

When finished, click Save.

Screenshot of configure job post request email template

If you would like to create multiple versions of the job post request email, navigate back to the Email Templates page (via Configure Configure icon > Email Templates).

To create additional versions of this email template that are available to all users with appropriate permissions at your organization, click + New beside Organization-Wide Templates.

To create additional versions of this email template that are available for your own user account only, click + New beside My Templates.

Screenshot of create new email templates buttons

From the Create an Email Template page, fill in the appropriate fields for your new template. Be sure to select Job Post Request from the Type dropdown.

Screenshot of job post request email template selected in dropdown

When finished, click Save.

Send job post questions to individual candidates or referrals

To send job post questions to an individual candidate who was manually added to your account, navigate to their profile.

From the candidate's profile, select the On Job panel and click the Application tab.

Scroll to the Job Post Questions section and click Send.

Screenshot of Send job post request email to candidate

In the subsequent box, select a job post and template from the dropdowns.

Note: To send job post questions to the candidate without basic fields included, check the box for Hide basic fields.

Screenshot of select job post request email template in dropdown

Note: In the send job post window, you'll see the {{SUBMISSION_LINK}} token represented by a placeholder link of https://grnh.se/r/tokenX. The placeholder link will be replaced with a valid submission link when the email is sent to the candidate.

When finished, click Send Email.

The candidate will receive an email with a submission link to submit responses to the job post questions.

Responses submitted by the candidate / referral will be added to their profile.

Note: Responses to job post questions will work with Greenhouse's auto-tag feature but will not work with auto-reject.

The Greenhouse Recruiting user who sent the job post form will be notified once the manually added candidate or referral submits their response.

Send job post questions in bulk to candidates or referrals

To send job post questions to multiple candidates simultaneously, click Jobs on your navigation bar and select a job from the list.

Screenshot of Jobs > single job selected

Click the Candidates tab on the job.

From the Candidates page, expand the Jobs filter on the left and click the checkbox for To be sent. Click Bulk Actions at the top-right.

Screenshot of bulk send job post request email to candidates

Select each candidate you would like to send job post questions to by selecting the checkbox beside their name. Once all relevant candidates have been selected for the bulk action, click Edit Selected (#).

Screenshot of edit selected candidates in bulk

From the subsequent dialog box, click Send Job Posts.

Screenshot of bulk send job post request email button selected

Select a job post and template from the respective dropdowns.

Note: To send job post questions to the candidate without basic fields, check the box for Hide basic fields.

When finished, click Send Email.

All candidates selected will receive an email with a submission link that they can follow to submit responses to job post questions. Responses will be merged with the appropriate candidate's existing profile.

Note: Responses to job post questions will work with Greenhouse Recruiting's auto-tag feature but will not work with auto-reject.

The Greenhouse Recruiting user who sent the job post forms will be notified once the manually added candidates submit their response.