If a candidate or referral is manually added to your Greenhouse Recruiting account, you may want them to complete the job post application so you have all the information you need, including any answers to custom job post questions.
The job post request email is designed for this purpose. Ask candidates to complete the job post by sending them a job post request email. The email is available for live, offline, and internal job posts.
Configure job post request email templates
Greenhouse Recruiting provides you with the editable email template Default Job Post Request to use when sending candidates a job post.
To view or edit the default job post request email template, click the Configure icon on your navigation bar, then select Email Templates on the left.
Scroll to Default Job Post Request and click the Edit icon .
Customize the template name, sender address, subject line, and content using the provided email tokens.
Note: The {{SUBMISSION_LINK}} token provides a URL to the specific job post so your organization can collect the candidate's structured data.
When finished, click Save.
If you want to have multiple versions of the job post request email, you can create a new email template. When creating the new template, be sure to select Job Post Request from the Type dropdown.
Send job post questions to individual candidates or referrals
Note: A job post request email cannot be sent to candidates that have already submitted a job post.
To send job post questions to an individual candidate who was manually added to your account, navigate to their profile.
From the candidate's profile, select the On Job panel and click the Application tab.
Scroll to the Job Post Questions section and click Send.
In the subsequent box, select a job post and template from the dropdowns.
Note: To send job post questions to the candidate without basic fields included, check the box for Hide basic fields.
Note: In the send job post window, you'll see the {{SUBMISSION_LINK}} token represented by a placeholder link of https://grnh.se/r/tokenX. The placeholder link will be replaced with a valid submission link when the email is sent to the candidate.
When finished, click Send Email.
The candidate will receive an email with a submission link to submit responses to the job post questions.
Responses submitted by the candidate / referral will be added to their profile.
Note: Responses to job post questions will work with Greenhouse's auto-tag feature but will not work with auto-reject.
The Greenhouse Recruiting user who sent the job post form will be notified once the manually added candidate or referral submits their response.
Send job post questions in bulk to candidates or referrals
To send job post questions to multiple candidates simultaneously, click Jobs on your navigation bar and select a job from the list.
Click the Candidates tab on the job.
From the Candidates page, expand the Jobs filter on the left and click the checkbox for To be sent. Click Bulk Actions at the top-right.
Select each candidate you would like to send job post questions to by selecting the checkbox beside their name. Once all relevant candidates have been selected for the bulk action, click Edit Selected (#).
From the subsequent dialog box, click Send Job Posts.
Select a job post and template from the respective dropdowns.
Note: To send job post questions to the candidate without basic fields, check the box for Hide basic fields.
When finished, click Send Email.
All candidates selected will receive an email with a submission link that they can follow to submit responses to job post questions. Responses will be merged with the appropriate candidate's existing profile.
Note: Responses to job post questions will work with Greenhouse Recruiting's auto-tag feature but will not work with auto-reject.
The Greenhouse Recruiting user who sent the job post forms will be notified once the manually added candidates submit their response.