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In your organization, stages and interviews for one job can differ drastically from that of another job. These differences can make it difficult to compare multiple positions across an organization since combining all possible stages across all jobs into a single view can produce an unintelligible mess instead of a coherent and actionable report.

Greenhouse Recruiting's Milestones are an alternative and standardized way to conceptualize a job's interview plan and can assist your organization in making comparisons between jobs instead of relying on job stages. In this article, we will cover:


Milestones Overview

As an alternative way of viewing a job's interview plan, Milestones operate on the philosophy that every candidate moves through the same 5 steps in every hiring process:

  • Application - The required first stage for every job in Greenhouse.
  • Assessment - The first stage that is not Application Review or Hiring Manager Review.
  • Face to Face - The first time you interact with the candidate in person.
  • Offer - The required final stage for every job in Greenhouse.
  • Hired - The candidate is converted to an employee in your company.

Regardless of how many stages or interviews might be in between, these five milestones allow your organization to compare vastly different jobs on a shared set of criteria. This will allow your organization to optionally view reports by Milestone to see how your organization is performing in aggregate.  


View Interview Plan by Milestones

To view an interview plan for a single job by Milestones, click the All Jobs tab from your navigation bar and select the job from the subsequent list.


From the Job page, click Job Setup and navigate to Interview Plan on the left-hand panel.


From the Interview Plan page, click Milestones. This will change the view of your interview plan so that it is organized by the standardized Milestones instead of stages.


In this view, Greenhouse Recruiting looks at the job in your system and programmatically determines which of the job's stages should correspond to the Milestones. This correlation cannot be changed once automatically assigned.

Note: For the Face to Face Milestone, Greenhouse Recruiting relies on an algorithm to determine which stage most likely correlates to the first onsite interview. In case this correlation is incorrect, your organization can adjust which stage is made into the Milestone.

It is possible for multiple Milestones to be mapped to the same stage, so if there are jobs with very few stages your organization might find that things are a little more condensed. If your organization adds, moves, or deletes stages (either individually or in bulk), the four automatic Milestones will also update.


Reports by Milestones

Milestones themselves do not provide much information on their own. However, when viewed in Greenhouse Reports, Milestones can help your organization draw keen comparisons across multiple jobs at a glance. 

The following are some of the reports that can be filtered and viewed by Milestones: