Permissions: Job Admin and above
Product tier: Available for all subscription tiers
The candidate survey feature allows your organization to send a short survey to candidates after they have exited your hiring process. Feedback captured in the candidate survey provides valuable insight into how candidates are experiencing your interview pipeline. For more information on the candidate survey, check out: Candidate survey overview.
In this article, we will cover how to view aggregated responses to your candidate survey.
Note: All candidate data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process. Your organization's Greenhouse Recruiting users can only view anonymized candidate data. In addition, Greenhouse Support cannot access candidate data unless given explicit consent by your organization.
To view candidate survey results, click Reports from your navigation bar.
From the Reports Overview page, click Essential Reports.
On the Essential Reports page, scroll to the Share Progress with Executives section and click Candidate Surveys.
Note: The candidate surveys report will display anonymized responses to your organization's candidate survey for all jobs where you have appropriate permissions.
Using the filter panel, the report can be filtered by survey submission date, department, and office. In order to maintain anonymity, the report cannot be filtered by job since it is possible to deduce candidate feedback with this level of granularity.
Responses to the open-ended question Is there anything you wish the company had done differently? (Question 9) can be viewed by exporting this report to a spreadsheet.
Click the in the upper right-hand corner to export the report to a spreadsheet. Responses to the open-ended question will be stored in the Notes column to the left of Question 9.