By default, the candidate survey includes nine questions designed to gauge overall satisfaction with the candidate experience. You can use the default survey questions as-is, delete them, or add new questions. Surveys can include a maximum of 10 questions.
To ensure the survey data is reportable and easily quantifiable, all survey questions have only one answer type: Strongly disagree, Disagree, Neutral, Agree, Strongly agree. Survey recipients also have the option to add a comment.
For help writing new survey questions, review our best practices.
Add a question
To get started, click the Configure icon , then select Candidate Survey from the left menu.
Click Edit questions.
Below the existing questions, click Add question.
Note: Survey questions you add don't have benchmarking data in the Candidate Surveys report. For more information, visit View candidate survey results.
Enter the text for your question. When finished, click Add.
When you return to the Edit survey questions page, click Save.
Delete a question
On the Candidate survey page, click Edit questions.
Click the X to the right of the question to delete it.
Note: The open text question ("Is there anything you wish the company had done differently?") cannot be restored if it is deleted.
Click Save. The question has been removed from the survey.
View deleted survey questions
Deleted survey questions are listed in the Reports section.
To see your deleted questions, click Reports at the top of your Greenhouse Recruiting dashboard. From the left menu, click Essential Reports.
In the section Share Progress with Executives, click Candidate Surveys.
At the bottom of the page, click View deleted questions. Your deleted questions will display.