When creating or editing custom fields, you have the option to create a token for each custom field. These tokens can be added to email or offer templates to pull in information specific to the job, candidate profile, or application information.
In this article:
Create a custom token for email and offer templates
To create a custom token for an email and offer template, click the Configure icon in the upper right-hand corner, and then click Custom Options in the left-hand panel.
From the Custom Options page, navigate to the Company Custom Fields section.
Click either Candidates, Jobs, or Offers depending on the type of custom field for which you intend to create a custom token.
If the field hasn't been created yet, use the following links to learn how to create the custom field:
On the subsequent page, click the field name for an existing field or Add Field for a new field.
On the Edit Custom Field page, check the box next to Create new email token (optional). Edit the token name if preferred.
When finished, click Save at the bottom of the page.
The custom token will now be available for use in your organization's email templates. You can use custom tokens in any of the following email types:
- Agency email
- Calendly email
- Candidate availability request
- Candidate email
- Candidate interview confirmation
- Candidate referral receipt
- Candidate rejection
- Candidate self-schedule request
- EEOC request
- Extending offer
- Interviewer invite
- Job post request
- Scorecard due
- Team email