Once an interview is scheduled, you can confirm the date and time with the candidate by using the Interview Confirmation Email feature. In this article, we will cover how to:
Send Interview Confirmation Email
To access the feature, navigate to the scheduled stage on a candidate's On Job panel.
Click Send Interview Confirmation.
From the Availability dialog box, edit the necessary fields of the email. By default, the body of the email is drawn from the Default Candidate Interview Confirmation Message template.
Note: If the scheduled interview includes a Zoom meeting link, be sure to paste the link into the body of the Candidate Confirmation Email.
To learn more about attaching calendar files to the Interview Confirmation Email, click here.
When finished, click Send Email.
Include Calendar Files (.ics)
Calendar files allow candidates to add a scheduled interview to their personal calendars via a downloadable .ics file. Calendar files are included with the Candidate Interview Confirmation email by default.
If you prefer not to include the calendar files, uncheck the box next to Include calendar files.
Note: If all of the scheduled interviews are back-to-back with no gaps in-between, one calendar file will be attached with the start time of the first interview and the end time of the last one. If there are gaps, multiple files will be added, although Greenhouse Recruiting will attempt to consolidate them wherever possible.
Adjust the names of the invites by clicking the Edit icon .
To remove an .ics file, hover over the file and click the X icon to the right.
Once the interview confirmation email is sent, the calendar files will be added as an attachment to the email.
The way the file is displayed for the candidate can vary with each email/calendar client. Generally, the candidate will need to download and/or add the .ics file(s) to their calendars.
The body of your email will also be displayed in the calendar files, so anything the candidate needs to know should be readily available to them.
Note: Calendar files are not linked to the scheduled interviews in Greenhouse Recruiting, so making a change to the date or time requires sending update calendar files to the candidate manually.