Permissions: All users

Product tier: Available to all subscription tiers

Greenhouse Recruiting's integration with Outlook 365 enables your organization to schedule, update, and delete interviews from calendars where users have appropriate permissions.

Once enabled, users will be able to access any Outlook 365 calendars where they have appropriate permissions directly in Greenhouse Recruiting.

You can enable Outlook 365 on Greenhouse Recruiting using either of the methods below, depending on your permission level.

In this article:

Note: This integration links a single Greenhouse Recruiting user account to a single Outlook 365 account. Each user in Greenhouse Recruiting who wishes to use the Outlook 365 calendar integration must enable Outlook 365 following the process outlined here.

Enable Outlook 365 via the Integrations page

Click the Ellipsis Ellipsis icon icon on the navigation bar, and select Integrations from the dropdown menu.

Ellipsis: Integrations drop-down menu

Search for Outlook 365 in the available field, and select Outlook 365 from the results.

Outlook_365.png

Click Connect from the subsequent dialog box.

Connect Outlook 365

Sign in to Outlook 365 using the prompts.

Sign in to Outlook 365

When finished, you will be redirected back to Greenhouse Recruiting.

The Outlook 365 integration will be enabled for your account!

Enable Outlook 365 via the Account Settings page

All Greenhouse Recruiting users, including Basic users, can enable Outlook 365 via the Account Settings page.

Select Hi [Name] from the top-right of any Greenhouse Recruiting page, then click Account Settings from the drop-down menu.

Hi Name: Account Settings drop-down menu

Scroll to the Calendars pane on the right-side of the page, and click Connect to Outlook 365.

Connect to Outlook 365

Sign in to Outlook 365 using the prompts.

Sign in to Outlook 365

When finished, you will be redirected back to Greenhouse Recruiting.

The Outlook 365 integration will be enabled for your account!

Troubleshoot Outlook 365 on Greenhouse Recruiting

Sometimes you may not see the option to add video conferencing or click Send invites on the final scheduling step. This error typically indicates an incorrect setup with your default Greenhouse Recruiting scheduling calendar.

To correct the default scheduling calendar, try these steps:

1. From the All Candidates page, navigate to a candidate profile who currently requires scheduling.

All Candidates: candidate requiring interview scheduling

2. Click Schedule Interview on the candidate profile.

Candidate profile: Schedule interview

3. On the Scheduling page, click the Settings Settings icon icon at the top-right.

Schedule Interview: Settings

4. In the Settings pop-up, ensure your Calendar Type is set to Outlook 365, and select your Calendar Name from the drop-down menu.

Outlook_365___Settings.png

5. Click Save.

These settings will dictate the default scheduling calendar to be used when scheduling candidates on Greenhouse Recruiting.

You can continue scheduling the candidate as normal!

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