Note: Some organizations have been updated to a new version of the scheduling process. If the steps in this article do not align with the workflow you see after clicking Schedule Interview or Schedule All on the candidate's profile page, please click here to learn more about the updated process.
If an interview needs to be rescheduled or cancelled, you can either reschedule/cancel within Greenhouse (if you are using Google Calendar) or within your own calendar.
To do this within Greenhouse, navigate to the Stage tag and click Update.
If you are rescheduling the interview, make your changes and then select Update Interviewers. If you are canceling the interview, simply select Delete Interview.
If you would like do this within your own calendar (e.g. Outlook) to update the event invitation. As long as email@example.com is still listed as an invitee, and as long as the link to the Interview Kit is still in the description of the event, the change will be reflected in Greenhouse.
Need to resend interview confirmation.
Tip: Upon saving your changes to the event, it's a good idea to choose to send the update to all invitees. If you don't, it may take a little longer to see the change reflected in Greenhouse.