After new hires respond to their assigned feedback questions, an email with a summary of their responses will be sent to Greenhouse Onboarding users selected as recipients when the feedback questions were created.
You can review new hire feedback responses at any time from your Greenhouse Onboarding homepage, from a new hire's employee profile, or from the feedback report. This article covers how to use the feedback report to aggregate and report on new hires' feedback responses.
View feedback report
To open the feedback report, navigate to Reports from your homepage navigation bar.
Under Reports, click View feedback report.
On the Feedback page, you'll find a list of all feedback responses from new hires at your organization.
Note: Owners and Coordinators can review feedback responses for all employees in your organization. Users with custom access to manage and report on feedback will be able to view feedback responses for employees who match the rules defined in their custom role.
For example, a user's custom role gives them access to manage feedback for employees in the Sales department. When this user opens the feedback report, they'll see feedback responses from employees in the Sales department only.
Feedback report fields
| Column name | Field info |
| New hire | Respondent's name |
| Start date | Respondent's start date |
| Question | The assigned feedback question |
| Answered | Date the response was submitted |
| Yes/No | Respondent's answer |
| Comment | Any additional comments submitted by the respondent |
Filter feedback responses
You can filter your feedback report for increased visibility or use the search bar to find specific employees' feedback responses. Expand the Filter panel and apply any of the following filters to narrow your report results:
- Employee's name
- Employee's answer
- Employee's department
- Employee's location
- Employee's employment status
- Other criteria
- Start date range
Note: Users with custom access to manage feedback can filter for employment status and other criteria only when they have access to these fields across each of their assigned custom roles. Otherwise, these fields will be hidden to custom users.
You can also mark the following checkboxes to include feedback questions that haven't been assigned or answered yet:
- Include questions that have not been asked
- Include questions that are not yet answered
Click Reset filters to clear your filter selections and see the full report.
Search for feedback
Type a feedback question into the report's search bar to locate specific responses to that question quickly.
Export feedback report
You can export your report to a downloadable CSV file to share feedback reporting with your onboarding team or keep a record of your current feedback responses.
Click Export to CSV to download your feedback report.
Click Confirm to begin exporting. Once your file is ready, click Download to retrieve it.