Sapia.ai reduces the friction in your hiring process, making it faster and fairer, with a world-class candidate experience.
Using the Sapia.ai award-winning Smart Interviewer, our customers have achieved:
- 24-hour time to offer
- 90% candidate satisfaction, 80% completion rate
- increase in diversity of hires.
Sapia.ai’s Smart Interviewer is a revolutionary smart touch interview process, providing insights for both candidates and hiring teams. With Sapia.ai, you will strengthen your employer brand while realizing immediate efficiency gains. Our AI is ethical, explainable, and backed by peer-reviewed scientific research.
Greenhouse Recruiting's integration with Sapia.ai allows you to seamlessly add Sapia.ai’s Smart Interviewer to a job interview plan.
Set up the Sapia.ai integration
Create a Harvest API key
To configure the Sapia.ai integration, you’ll need to create a Harvest API key.
Follow the steps in this article to create the key, and verify that the permissions below are selected when configuring the Sapia.ai integration.
Credentials
In the Create New Credential box, make the following selections:
- API Type: Harvest
- Partner: Sapia.ai or Unlisted Vendor
- Description: Sapia.ai Harvest API Key
Permissions
Verify that the following permissions are selected for the Sapia.ai integration:
Applications
- GET: Retrieve Application
Candidates
- GET: Retrieve Candidate
Jobs
- GET: Retrieve Jobs
Users
- GET: Retrieve User
When finished, click Save.
Your Harvest API key for the Sapia.ai integration is created and configured.
Copy the API key to provide to Sapia.ai in the next step.
Provide your API credentials to Sapia.ai
Next, you'll need to enter your API key credentials in Sapia.ai. Contact your Sapia.ai representative or the Sapia.ai support team to provide your key and confirm which stage needs to be activated.
Sapia.ai will securely provide you with a separate API key in return.
Once this is received, click here to open a ticket with Greenhouse Technical Support, asking for the Sapia.ai integration to be enabled and which Sapia.ai stage to enable within the ticket.
Add the Sapia.ai stage to an interview plan
Once the integration is enabled for your organization, you will be able to add Sapia.ai as an interview stage.
Make phone numbers required on your job post and complete setup
To finalize integration setup, you'll need to edit your configured job post settings to ensure phone numbers are required for your candidate applications.
To start, navigate to your job (Jobs > select a Job > Job dashboard) and click Job Setup. Click the Job Posts tab and then, click the edit icon.
Scroll to Basic Application Information and ensure Required is selected next to Phone Number.
You can also change this requirement in bulk for a number of active jobs. Follow the steps in this article to learn more.
Use the Sapia.ai integration with Greenhouse Recruiting
Send an interview
Once the Sapia.ai stage has been added, you can send an interview to a candidate by selecting the Send Test button next to the Sapia.ai interview stage. The button will appear directly within the candidate profile.
In the subsequent dialog box, select the correct test from the dropdown list, and select who should review the result.
An email will then be sent to the candidate with a request to complete the interview. Greenhouse will display Sent next to the interview stage.
View candidate results
Once the candidate has submitted their interview, a score will be presented in the candidate record. Depending on your notification settings, you may also receive an email notification from Greenhouse.
Click on the Sapia stage to open the Interview Kit.
On the subsequent page, you will be able to find further information, including the recommendation (Yes/Maybe/No) and if plagiarism or profanity was detected.
Click View Report to view the interview answers provided and an in-depth insights report.
Additional resources
For additional information not covered here, reach out to support@sapia.ai or visit the Sapia.ai support center.