A-Check Global helps companies of all sizes hire great people.
As the nation’s most successful woman-minority-owned employment screening company, A-Check Global provides superior customer care, accurate, compliant background screening and drug testing solutions, and user-focused, online interface technology to meet the unique requirements of employers and their candidates worldwide.
Greenhouse Recruiting’s integration with A-Check Global allows users to submit background check orders, track order progress, and view reports directly from Greenhouse.
Set up the A-Check Global integration
Configure custom options
Note: To configure custom options in Greenhouse Recruiting, you'll need to be a Site Admin or a Job Admin with the additional user-specific permission 'Can manage custom fields'.
To configure the A-Check Global integration, you'll need to add both custom candidate fields and custom job fields in Greenhouse Recruiting.
Add custom candidate fields
To add a custom candidate field for the A-Check Global integration, click Configure and select Custom Options from the left-hand panel. Under Company custom fields, select Candidates and then, click Add field.
Make the following selections on your new custom candidate fields:
Custom candidate field #1
- Field Name: Background Check Status
- Description: Background Check Status
- Field Type: Short textbox
Custom candidate field #2
- Field Name: Background Check Result
- Description: Background Check Result
- Field Type: Short textbox
Custom candidate field #3
- Field Name: Background Check Report Link
- Description: Background Check Report Link
- Field Type: URL
Custom candidate field #4
- Field Name: Background Check Last Updated
- Description: Background CheckLast Updated
- Field Type: Short textbox
When finished, click Save.
Add custom job fields
To add a custom job field for the A-Check Global integration, click Configure and select Custom Options from the left-hand panel. Under Company custom fields, select Jobs and then, click Add field.
Make the following selections on your new custom job field:
- Field Name: Background Check Package
- Description: Background Check Package
- Field Type: Single select
- Options: Standard, Standard w/ MVR, Standard w/ Drugs, Verifications only
Note: Be sure to add background check packages to the Options field with each package separated by a line break.
When finished, click Save.
Create a Harvest API key
Next, you’ll need to create a Harvest API key for the A-Check Global integration.
Follow the steps in this article to create the key, and verify that the permissions below are selected when configuring the A-Check Global integration.
Credentials
In the Create New Credential dialog box, make the following selections:
- API Type: Harvest
- Partner: A-Check Global(optional)
- Description: A-Check Global Harvest API Key
Permissions
Verify the following permissions are selected for the A-Check Global integration:
Candidates
- Select all
Users
- Select all
Jobs
- Select all
Custom Fields
- Select all
Custom Field Options
- Select all
Activity Field
- Select all
When you’re finished, click Save.
Your Harvest API key for the A-Check Global integration is created and configured. Provide your Harvest API key to your A-Check Global onboarding team so they can set up the integration.
Create a web hook and finish setup
Next, you'll need to create a web hook for the A-Check Global integration. Follow the steps in this article to create your web hook.
Note: Greenhouse Recruiting will need two pieces of information to setup a new web hook for your A-Check Global integration: the A-Check Global's endpoint URL and A-Check Global's secret key.
To retrieve this information, contact A-Check Global Integration Support and include the following subject line:
- Greenhouse Endpoint URL & Secret Key Request: [YOUR COMPANY NAME]
Once you receive the A-Check Global endpoint URL and secret Key, you can create a new web hook. Use the values listed below to configure the web hook:
- Name: A descriptive name for your integration. Most customers choose A-Check Global Integration
-
When: The time that the event will be sent to A-Check Global. Select the following options for this integration:
- Candidate has changed stage
- Endpoint URL: The Endpoint URL provided by A-Check Global
- Secret Key: The Secret Key provided by A-Check Global
When finished, click Create Web hook.
The A-Check Global integration is configured and ready for use.
Use the A-Check Global integration
Configure the assessment
Once the A-Check Global integration is enabled, you will be able to add the A-Check Global assessment stage to your interview plan. In order to initiate background check requests, every job will need to have the assessment stage added.
Submit a background check order
When a candidate is moved into the Background Check stage in Greenhouse Recruiting, a link will be provided in the Candidate’s Activity Feed section.
Click the link provided to automatically bring up a new window with an order screen. Here, you can view/change the package and/or add any additional items as needed before. Once everything looks correct, submit the request.
Track the status of the background check
Once the background request has been submitted, you can view the status of the background check by navigating to the Details tab of the Candidate.
You can track the status of the background check by scrolling down and viewing the 4 fields provided below in the Additional Details section:
- Background Check Status: This is the overall status of the background check
- Background Check Result: This is the adjudication result of the background check. Action may be needed from client.
- Background Check Report Link: URL for accessing the candidate’s background check report. Users will need to login to see the results. Can be viewed while still in progress.
- Background Check Last Updated: Date and time of when the last update for the background check was.
Notes will also be added to the Activity Feed tab and section as updates are made to the background check.
Additional resources
For additional troubleshooting assistance or information not covered here, contact integrationteam@acheckglobal.com.