Product tier: Available for all subscription tiers

Organizations that are great at hiring make recruiting a company-wide effort. With a customizable candidate survey, you can create your own questions then measure and share recruiting insights to strategically improve your hiring process.

The candidate survey includes nine default survey questions designed to gauge overall satisfaction with the candidate experience and offer space for commentary on ways to improve. You can also add and delete questions to best address your organization’s goals. Surveys can have a maximum of 10 questions.

Use survey data to strategically improve your hiring process

Candidate satisfaction has profound effects on your company’s hiring brand, offer acceptance rates, referrals, and more. By collecting consistent data and actual quotes from candidates, it's possible to use real evidence to demonstrate how the candidate experience is helping or hurting your hiring goals.

Example: Imagine kicking off a new job knowing the following facts from your candidate surveys:

  • 15% of candidates strongly disagreed with the idea that our interviewers are well-prepared and conducted the interview skillfully. 
  • A candidate recently responded “I’m not sure my interviewers even knew what role I was applying for. Questions were vague, duplicated, or irrelevant.”

If the Hiring Manager knows this feedback during the kickoff, it may affect how they view the hiring process or their own place in it.

Relying on real-life examples for your organization will help convey the correct impact of the candidate experience. Additionally, as the amount of survey responses increases, you could compare candidate responses between departments, offices, or industry averages and make strategic improvements based on this data.

Determine who gets a survey, and when

Your team can choose to send the survey to candidates who interview in a specific office and/or department. You can also define when the survey invitation is sent to the candidate.

Candidates will not receive a survey invitation if they meet any of the following criteria:

  • They've received a survey from your organization within the past 6 months.
  • They're still an active candidate for another job in your organization.
  • Do not email is selected on their profile.
  • They were migrated to Greenhouse Recruiting from another ATS.

Get started with candidate survey

To get started, customize any aspect of the candidate survey you'd like, from the survey questions to the survey email. Organizations can have one survey for all departments and offices.

For additional guidance, check out our sample survey questions and best practices for writing survey questions and customizing your survey email.