Note: To improve email deliverability, bulk emails sent through Greenhouse’s email provider, Mailgun, are capped at 10,000 recipients per message. If your organization needs to email more than 10,000 candidates and/or prospects at once, contact your internal IT team to discuss a custom SMTP email configuration. Please note custom SMTP requires internal IT resources to enable, maintain, and troubleshoot.
Using Greenhouse Recruiting's bulk email feature, your organization can contact multiple prospects simultaneously as part of your sourcing efforts. Users can only bulk email prospects on jobs where they have Job Admin level permissions or above.
Note: If a prospect is unattached (i.e. the prospect is not associated with any job, office, or department) only users with the Can manage unattached prospects - add prospect to jobs, convert prospects to candidates, see private tab for prospects (Job Admin only) permission can email the prospect.
To bulk email prospects, click Candidates on your navigation bar.
From the Candidates page, expand the Application Type panel on the left and select Prospects only from the dropdown. Additionally, you can use the panel to apply any other filters to the list of prospects.
Click Bulk Actions when finished.
Note: Filtering the prospect list by Prospect Pools, Prospect Pool Stages, Prospect Owner, and/or Events can only be performed by users who hold at least a CRM user license.
Select prospects from the list who will be emailed by placing a check in the box to the right of their name.
Click Edit Selected when finished.
From the subsequent dialog box, click Email.
Note: For organizations with Greenhouse CRM, emails sent via the bulk email feature will count towards as a touchpoint for the prospect.
Use the email dialog box to either draft an email or use an email template for the prospects. Click Send Email when finished.
