Note: Some organizations have been updated to a new version of the scheduling process. If the steps in this article do not align with the workflow you see after clicking Schedule Interview or Schedule All on the candidate's profile page, please click here to learn more about the updated process.
If your organization has scheduled an interview using the Google Calendar integration, you can reschedule/update the the interview directly from Greenhouse Recruiting.
Navigate to a candidate profile with an interview that needs rescheduling (All Jobs> Job >Candidates). From the candidate profile, navigate to the Stage tab on the On Job panel and expand the stage that requires a rescheduled interview.
Click Update next to the scheduled interview.
From the Schedule Interview page, edit any interview details.
Note: To use the Find Times feature, you will need to have been granted Make changes to events permissions to the interviewer and room calendars. For more information, click here.
Once the interview details are edited, ensure the checkbox for Send an email update to all interviewers is active. Click Update Interviewers.
Note: Greenhouse Recruiting's scheduling calendar (what enables us to compile and manage your interviewing schedule) is added to all of your organization's interviews as a guest. By sending an email update to all interviewers you ensure that Greenhouse Recruiting is also notified of the change to your organization's interview schedule.
Once sent, interviewers (and Greenhouse Recruiting) will be invited to the updated interview. Users will also need to send a separate interview confirmation email to the candidate for the updated interview.