The Welcome to the team email is an introductory email sent from Greenhouse Onboarding to the New Hire after they have been added into the system. In the email, New Hires will receive a summary of who their manager is, the team they have joined, and tasks that need their attention.
Greenhouse Onboarding provides a default version of this email but your organization can elect to add multiple variations.
To edit a 'Welcome to the team' email, click Settings on your navigation bar and then click Emails on the left.
Scroll to the Welcome to the team section and hover over any of the listed variations. Click the Edit icon .
Edit default 'Welcome to the team' email
If the default Welcome to the team email is selected for editing, a special default Edit Email Template box will open. From this box, you can only edit the text of the email. This template cannot be deactivated. Additionally, you will be unable to edit the template's name and filter conditions.
Unlike Welcome to the team email variations, the default template is intended to work as a catch-all for New Hires that are not assigned any conditions like Department, Location, Employment Status, or Other Criteria matches.
When you have finished editing the message for the default Welcome to the team email, click Save and Close.
New hires will be sent either a variant Welcome to the team email (based on their filter conditions) or the default Welcome to the team email.
Edit 'Welcome to the team' email variation
For more information on how to create a Welcome to the team variation, click here.
If a Welcome to the team email variation is selected, you can deactivate, edit the name, message, and filter conditions of the variation from the subsequent dialog box.
Note: Since the Welcome to the team email variation is intended to replace the default version of the email for certain employees, filter conditions must be applied to the email variation so Greenhouse Onboarding knows when to send which Welcome to the team email.
When you have finished editing the Welcome to the team email variation, click Save and Close.
New hires will be sent either a variant Welcome to the team email (based on their filter conditions) or the default Welcome to the team email.