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Edit Welcome to the Team! Email

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The Welcome to the Team! email is an introductory email sent from Greenhouse Onboarding to the New Hire after they have been added into the system. In the email, New Hires will receive a summary of who their manager is, the team they have joined, and tasks that need their attention.

Greenhouse Onboarding provides a default version of this email but your organization can elect to add multiple variations. In this article, we will cover how to:

To start, click the Settings tab from your navigation bar and select Emails from the left-hand panel. 

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From the Emails page, Navigate to Welcome to the Team! section and hover over any of the listed variations. Click Edit

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Edit Default Welcome to the Team! Email

If the default Welcome the the Team! email is selected, a special default Edit Email Template dialog box will open. From this dialog box, you can only edit the message (i.e. body) of the email. This template cannot be deactivated. Additionally, you will be unable to edit the template's name and filter conditions. 

Unlike Welcome to the Team! email variations, the default template is intended to work as a catch-all for New Hires that are not assigned any conditions like Department, Location, Employment Status, etc... 

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When you have finished editing the message for the default Welcome to the Team! email, click Save and Close.

New Hires will be sent either a variant Welcome to the Team! email (based on their filter conditions) or the default Welcome to the Team! email.

 

Edit Welcome to the Team! Email Variation

For more information on how to create a Welcome to the Team! variation, click here

If a Welcome the the Team! email variation is selected, you can deactivate, edit the name, message, and filter conditions of the variation from the subsequent dialog box. 

Note: Since the Welcome to the Team! email variation is intended to replace the default version of the email for certain employees, filter conditions must be applied to the email variation so Greenhouse Onboarding knows when to send which Welcome to the Team! email.

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When you have finished editing the Welcome to the Team! email variation, click Save and Close.

New Hires will be sent either a variant Welcome to the Team! email (based on their filter conditions) or the default Welcome to the Team! email.