Permissions: Owners and Coordinators

Product tier: Available for Greenhouse Welcome and Greenhouse Onboarding subscription tiers

Welcome experiences in Greenhouse Onboarding give your new hires an introduction to your organization, their onboarding team, and their next steps, helping them get prepared to begin the onboarding process with you.

You can customize your pages with branded assets, media, fields, and other content to personalize the welcome experience for your employees. You can also create different welcome experiences for new hires based on their location, department, employment status, and other criteria.

In this article, we'll provide a brief overview of customizable welcome experiences and direct you to additional resources to help your team get started.

Welcome experience first page example

Manage your welcome experiences

From your Greenhouse Onboarding homepage, navigate to Settings Welcome Experience to begin managing your organization's welcome experience pages.

Greenhouse Onboarding Settings page with Welcome experience section and tabs highlighted in left panel

Branded assets

Branded assets allow you to manage branding elements for your welcome experience pages and other experiences within Greenhouse Onboarding.

To manage your brand assets, navigate to Welcome Experience > Branded Assets.

Here, you can edit basic elements of your Greenhouse Onboarding account, including your organization's name, the date your organization was founded, and the color of buttons in your welcome experience. You can also add a logo image to use in the right-hand corner of your welcome experience pages.

Branded Assets page in Greenhouse Onboarding Settings

Customizable pages

Welcome experiences are comprised of customized pages arranged in a particular order. You can customize the structure and order of pages, as well as the content within pages, to provide more personalized welcome experiences for your new hires.

To begin customizing your welcome experience pages, navigate to Welcome Experience > Pages.

Under Welcome Experience Pages, drag and drop existing pages to rearrange them in any order. This will determine the order of pages that new hires see when opening their welcome experience.

Welcome Experience Pages in Greenhouse Onboarding Settings with page order highlighted

Click Edit Page to open and customize the content of any welcome experience page. In the page editor, drag and drop the following components to customize your page:

  • Text
  • Line breaks
  • Media
  • Employee profiles
  • Event timelines
  • Fields
  • E-Signatures

You can also apply page rules to display pages for new hires based on their department, location, employment status, or other criteria.

Welcome Experience page editor

Preview welcome experiences

If your organization has different welcome experiences based on a new hire's department, location, employment status, or other criteria, you can preview each welcome experience variation to ensure that new hires across your organization will have a smooth experience.

To preview any welcome experience, navigate to Welcome Experience > Preview Experiences.

Welcome experience preview page in Greenhouse Onboarding Settings

Additional resources