@mentions

The @mentions feature is a notification system within Greenhouse Recruiting. It allows you to easily include and notify other users within the system when recording notes on a candidate's profile. Use @mentions to highlight a message or note during:

  • Application Review
  • Private notes
  • Scorecards (Key Take-Aways, Public Notes, Private Notes, Custom Questions)
  • Approvals
  • Candidate profile sidebar notes (Make a Note)

Users with access to any of the features or pages listed above can create an @mention. 

 

Create an @mention

Mention any team member by typing the "@" sign and selecting their name from the dropdown menu. 

Note: You must select the person's name from the dropdown menu so their name is highlighted in the text field. Typing a user's name without selecting from the dropdown list will not tag the user.

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If you need to mention multiple users in a note, follow the instructions above and repeat for each subsequent user.

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When finished, click Save.

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@mention Email Notification

When @mentioned, a user will receive an email notification. The content of the email notification depends based on the permission level of the @mentioned user.

If the @mentioned user's permission level allows them to view the candidate's profile (e.g., the user has Job Admin permissions on the role the candidate has applied for), the email notification will include the following:

  • The content of the note/message where the user was @mentioned
  • A link to the candidate's profile

If the @mentioned user's permission level does not allow them to view the candidate's profile (e.g., the user has Basic permissions and has not been scheduled to interview the candidate), the email notification will include the following: 

  • The content of the note/message where the user was @mentioned

@mentioning a user who does not have permission to view the candidate's profile will not change the user's permissions or grant them visibility beyond the content of the note or message.