A rejection reason is a configurable field when rejecting a candidate or prospect from a job and is categorized into three main types:


  • We rejected them
  • They rejected us
  • None specified


Capturing structured data around why a candidate or prospect was ultimately rejected from a job can impact the way your organization analyzes its recruiting efforts by revealing any potential trends that are keeping you from making a hire.


Use Case: Your organization is having trouble making a hire for a job despite having many candidates who entered the late stages of your interview plan. Use the Rejection Reasons report to see what reasons have been cited for why candidates might have declined an offer. If the reason is Didn't like offer, this might be an indicator that your team needs to reevaluate overall compensation for the role.


In addition to customizable rejection reasons, Greenhouse Recruiting provides your organization with the following default rejection reasons:


 Default Rejection Reason  Reason Type
 Duplicate   We rejected them
 Lacking skill(s)/qualification(s)  We rejected them 
 Not a cultural fit   We rejected them 
 Other (add notes below)   We rejected them 
 Preferred another candidate   We rejected them 
 Spam   We rejected them 
 Didn't like offer   They rejected us 
 Other   They rejected us 
 Wasn't available   They rejected us
 Wasn't interested  They rejected us
 None specified  None specified


Follow the links below to learn more about how to use, customize, and leverage rejection reasons in your organization: