Permissions: Site Admin, and Job Admin who can manage company metadata

Product tier: Available for all subscription tiers

A rejection reason is a configurable field when rejecting a candidate or prospect from a job and can reveal any potential trends keeping your team from making a hire. Greenhouse Recruiting provides your organization with default rejection reasons.

Your organization can also create custom rejection reasons. 

To begin, click the Configure icon in the top right-hand corner and select Custom Options from the left-hand panel.

Screenshot of the custom options configure page.

From the Custom Options page, click Rejection Reasons.

Screenshot of the rejection reasons button.

From the Manage Rejection Reasons page, click Create New Rejection Reason.

Screenshot of the create new rejection reason button.

Use the Create a new Rejection Reason information box to configure the details of the new rejection reason.

When finished, click Create Rejection Reason.

Screenshot of the create rejection reason button.

The new rejection reason is now added to your organization's custom rejection reasons.