It can be challenging to determine which interviewers should be handling which interviews if there are dozens (or even hundreds) of interviewers across multiple departments and offices in your organization.
Interviewer groups allow you to quickly identify and segment interviewers using custom labels that are unique to your organization.
Create an interviewer group
To create a new interviewer group, click the Configure icon in the upper right corner and select Interviewer Groups from the left panel.
Click Create New Interviewer group.
Enter a name for the group and click Create.
Add a training program to an interviewer group
If your organization uses interview-based training programs (such as shadowing) to train interviewers, they can be managed under the Training Settings tab on the interviewer group.
Then, when a user assigned to the group is added to an interview using the same group as a default group in the interview kit, it'll be counted toward their overall interview progress.
Read more about interview training programs here.
Delete an interviewer group
Note: When an interview group is deleted, it will be automatically removed from all users and can't be assigned to new users. When you delete a group, you can reassign the currently grouped users to another existing group. However, once it's deleted, an interview group can't be restored.
Click Remove next to the interviewer group you want to delete.
Select whether or not you'd like currently grouped users to be assigned to a new group by selecting an option in the window. If you're reassigning users to a new group, select it from the dropdown menu.
Note: Users can only be reassigned to an existing group. If you need to assign users to a brand new group, create it before deleting the current group.
When you're ready, click Delete Interviewer group.
Merge duplicate interviewer groups
Greenhouse Recruiting doesn't allow you to directly merge two duplicate interview groups. However, by deleting one group and reassigning current users to the second group, you can simplify any repeated interviewer groups in your organization.
Select the duplicate group in the I want any entity using this interviewer group to use this instead field.
When you're finished, click Delete Interviewer group.
Assign or unassign an interviewer group
Assign an interviewer group to a user
Note: Interviewer groups can be assigned or unassigned by Site Admins and Job Admins who can add and remove users from their assigned jobs.
To assign an Interviewer group to a user in your organization, navigate to the Interviewer Groups page and open the interviewer group.
Click Add interviewers above the table.
Choose users from the list and click Add.
Interviewer tags can also be assigned on a user's profile by choosing an option in the Interviewer groups section. Select a group from the dropdown or click Configure Interviewer groups to add a new group and scroll to the bottom of the section and click Save user details.
Note: A user can be assigned multiple interviewer groups.
Remove an interviewer group from a user
Users can be removed from a group by clicking the three dots next to their name and selecting Remove from this group.
Alternatively, it can be removed from their user profile by clicking the X icon and scrolling to the bottom of the section and click Save user details.
Find grouped interviewers when scheduling an interview
After you have assigned Interviewer groups to users, you can set default interviewer groups to automatically scan users during automated scheduled.