If your team uses shadowing or peer interviews to qualify new interviewers, you can manage those training programs directly in Greenhouse—no need to track progress manually in spreadsheets.
This feature supports informal, participation-based training programs. It helps your team monitor who’s in training, what stage they’re in, and when they’re ready to lead interviews on their own.
Set up a training program
Training programs can be added to interviewer tags under Configure > Custom Options > Interviewer Tags.
You can create a new tag or open an existing tag by clicking Edit.
Once the tag is created, open its Training settings tab and select the Add training program checkbox.
Add the training steps your team uses and click Save.
Read more about interviewer tags here.
Link a training program to an interview
To track interviewer progress automatically, you'll need to associate a training program with a specific interview.
From the Job Dashboard, click Job Setup > Interview Kit > and choose the stage that contains the interview you want linked to the training program.
Scroll to the Default tag section and select the interviewer tag that includes the training program.
Once saved, interviewers scheduled for that interview will be tracked through the steps in the program.
Filter interviewers by training status
Users can be filtered by their tags and training statuses during scheduling.
To view a user's training status, click Filter interviewers in the scheduling workflow.
You’ll see each interviewer's tags, including any associated training programs and their current status.
Promote or graduate interviewers
When an interviewer completes a step in the training program, a Site Admin will need to move them to the next step. When all steps are completed, Site Admins can mark them as "Trained."
Site Admins are notified when interviewers are ready to be promoted or graduated. Notifications appear in the Tasks widget and in a weekly roundup email.
To update someone’s training status, go to the associated Interviewer Tag and click the button next to their name.
Update training status manually
You can update a user's training status directly on the associated Interviewer Tag.
To update a single person, click the ellipsis icon next to their name.
To update multiple people at once, select their rows and use the bulk action menu at the top of the page.