Permissions: Coordinators and Owners

Product tier: Available for Greenhouse Welcome and Greenhouse Onboarding subscription tiers

Greenhouse Onboarding's Feedback feature is an essential process for your team to survey the experiences of your New Hires and report on the successes and gaps in your Onboarding Plan.

See the sections below for more information

Enable feedback questions

Select Settings at the top of the page.

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Click Feedback on the left side of the page. 

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Select the feedback toggle at the top of the feedback section.

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Note: To turn off feedback questions for your entire organization, navigate to this panel and switch the toggle off. 

Create feedback questions

There are some basic feedback questions already created by Greenhouse Onboarding. You can add to this list of questions based on the type of feedback you'd like to collect for your facility by selecting Create new feedback questions.

Note: Feedback questions require a yes or no answer.

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Click here for more information on creating new questions.

New hire perspective

New Hires will receive feedback questions in an email based on the schedule you defined when creating the questions. 

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These emails will continue to appear until they are answered or removed from the new hire's profile.

New Hires will not be able to change answers after responses are submitted.

Note: New hires will only be notified of new feedback questions or overdue questions they have not answered. Any future questions will not be shown to the employees.

Feedback question responses

New Hire responses to Feedback questions can be automatically forwarded to the recipients selected when creating a question.

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Users with Admin permissions or above can view the general status of feedback questions on their Home screen. Click here for more information on feedback reporting.