Why can't my interviewers access the interview kit?

Question:

Why can't my interviewers access the interview kit? 

Answer:

There are times when you've set up your interviewers with the correct permission and yet they are still unable to access the interview kit when they try to click into it from their invite. 

There are a few reasons where this could happen: 

 1. The job is closed

If the job is closed, the interviewers are no longer authorized to access candidates within the job. Because of this, you might receive this notification when scheduling interviews for a closed jobs. 

2. Your candidate might have been transferred to another job

When a candidate is transferred to a new role, the interview kit URL within the calendar invite is no longer applicable since it is specific to the previous job and interview. 

3. Your candidate might have been recently merged 

When a candidate is merged into another profile, the interview kit URL within the calendar invite might no longer apply as well given that the interview kit URL might have changed due to the merging process.

4. The interview plan might have recently been adjusted and the current interview was removed/edited

Sometimes during the interview process, members of your recruiting team might find it necessary to change up the interview plan due to process changes. Because of this, it could affect any current candidates' scheduled interviews and might adjust the interview kit URL in the process - rendering the calendar invite invalid. 

 

Applies-To:

This applies to all admins. 

Metadata

Author: Karen Situ
Create Date: [16:25: 06-01-17]
Modified Date: [16:25: 06-01-17] 
Keywords: [notification, interviews, not authorized, interview kit URL, interview kit]

Have more questions? Submit a request

Comments

Powered by Zendesk