After a self-scheduling request has been sent, you can easily cancel or delete it on the candidate's profile in Greenhouse Recruiting.
Cancel a pending self-schedule request
If a candidate has been sent a self-schedule request but has not yet completed it, you can easily remove the request by clicking Cancel self-schedule request.
Note: Canceling a pending request won't remove the request from the candidate's inbox. Instead it will deactivate the link so the candidate won't be able to complete the self-schedule request.
Cancel a self-scheduled interview
Once a self-schedule request is completed by the candidate, the interview will appear on the candidate's profile.
To reschedule or cancel the interview, click the Ellipses icon next to the scheduled interview and choose Reschedule from the list.
On the scheduling page, choose a new time or select Delete Interview to cancel it entirely.
If the candidate should complete a new self-schedule request, cancel and delete the interview, then send them a new self-schedule request using the steps outlined here. If you don't cancel the interview before deleting it, it will still show up on the candidate's calendar.
Click here for more information on deleting interviews.