Note: To improve email deliverability, bulk emails sent through Greenhouse’s email provider, Mailgun, are capped at 10,000 recipients per message. If your organization needs to email more than 10,000 candidates and/or prospects at once, contact your internal IT team to discuss a custom SMTP email configuration. Please note custom SMTP requires internal IT resources to enable, maintain, and troubleshoot.
Using Greenhouse Recruiting's bulk email feature, your organization can contact multiple candidates simultaneously as part of your interviewing efforts. Users can only bulk email candidates on jobs where they have Job Admin level permissions or above.
To bulk email candidates, click Candidates on your navigation bar.
From the Candidates page, use the search filters on the left-hand panel to narrow down the list of candidates if necessary. Click Bulk Actions when finished.
Select candidates from the list who will be emailed by placing a check in the box to the right of their name. To select all candidates, click Select All at the top right of the page. Click Edit Selected (#) when finished.
From the subsequent dialog box, click Email.
Use the email dialog box to either draft an email or select an email template. Click Send Email when finished.
Note: When performing a bulk candidate e-mail, you cannot use templates featuring application-specific tokens:
All Custom Application/Job/Offer Tokens, {{SOURCE}}, {{START_DATE}}, {{APPLIED_DATE}}, {{OFFICE}}, {{INTERVIEW_SCHEDULE}}, {{INTERVIEW_SCHEDULE_START_TIME}}, {{JOB_NAME}}