Permissions: Owner

Product tier: Available for Greenhouse Welcome and Greenhouse Onboarding subscription tiers

Greenhouse Onboarding provides core emails that can be sent to your organization. This article outlines each core email, including how to enable and configure them.

Note: Emails for your organization must be turned on before the Greenhouse Onboarding core emails can be enabled. Click here to learn more.

Access the Greenhouse Onboarding core emails

Go to Settings located at the top of your Greenhouse Onboarding dashboard. Then, click Emails in the left-side panel.

Screenshot of settings email page

Scroll to the bottom of the page to access the Greenhouse Onboarding core emails panel.

Default system emails

In the Greenhouse Onboarding core emails panel, the following system emails are automatically sent to users and cannot be deactivated:

  • New pending hire
  • New hire added
  • Provide more info
  • E-signature

Screenshot of core emails

 

Configure New pending hire email notifications

You can configure who is notified when a candidate accepts an offer and is added to Greenhouse Onboarding as a pending hire.

Note: By default, Owners are listed as the recipient until the notification is configured. Once a recipient is added, the Owner and new recipients are notified.

Hover over the New pending hire row and click the Pencil icon.

Screenshot of editing an email

Type the recipient's email address in the search box, then click Add "[email address]" from the dropdown.

Screenshot of add email window

Once added, click Save and Close.

The Send to column will change to Specified employees indicating the recipients were added successfully.

Screenshot of specified employees field

To remove a recipient, click the Pencil icon.

Click X next to their email address, then click Save and Close.

Screenshot of deleting an email address

Weekly task summary email

The Weekly task summary email outlines all overdue tasks assigned.

Toggle the button on or off to enable or deactivate this email reminder for your organization.

Screenshot-of-weekly-task-summary-toggle.png

Users will receive the email starting the following Monday.

Note: Individual users can elect to unsubscribe from this email.

Tasks assigned email

The Tasks assigned email notifies users of new tasks assigned to them for completion.

Toggle the button on or off to enable or deactivate this email reminder.

Screenshot of tasks assigned toggle

Note: Individual users can elect to unsubscribe from this email.

Overdue tasks reminder

The Overdue tasks reminder email is delivered daily to users in your organization with any overdue tasks.

Toggle the button on or off to enable or deactivate this email reminder.

Screenshot of overdue tasks toggle

Note: Individual users can elect to unsubscribe from this email.

Additional resources