Greenhouse Onboarding provides core emails and notifications that can be sent to your organization. This article outlines each core email, including how to turn on and configure them.
Find Greenhouse Onboarding core emails
Go to Settings at the top of your Greenhouse Onboarding dashboard. Navigate to Onboarding Plan > Emails in the left panel.
Scroll to the bottom of the page to find the Greenhouse Onboarding core emails section.
Default system emails
The following core emails are automatically sent to users and cannot be deactivated:
- New pending hire
- New hire added
- Provide more info
- E-signature
Note: The Provide more info notification will send based on a manager's access to employee fields in the manager form. Learn more about configuring the manager form.
Configure new pending hire notifications
You can configure the new pending hire email to notify specific recipients within your organization.
Hover over the New pending hire row and click Edit to add or remove recipients.
Note: This feature is only available to organizations that have configured a recipient list prior to May 3rd, 2023.
We recommend all organizations configure custom pending hire permissions instead of using the recipient list here. Pending hire permissions allow you to give specific employees access to manage pending hires and receive notifications about new pending hires.
Weekly task summary emails
The Weekly task summary email provides a list of all overdue tasks assigned to an employee.
Toggle the button on or off to enable or deactivate this email reminder for your organization.
Users will receive this email starting the Monday after a task becomes overdue. They will continue to receive this email until their overdue tasks are more than two months overdue.
Tasks assigned emails
The Tasks assigned email notifies users of new tasks assigned to them for completion.
Toggle the button on or off to enable or deactivate this email reminder.
Overdue tasks reminders
The Overdue tasks reminder email is delivered daily to users in your organization with any overdue tasks.
Toggle the button on or off to enable or deactivate this email reminder.
Users will continue to receive this email daily until tasks are more than two weeks overdue.
Create goals for new hire emails
The Create goals for new hire email notifies managers when they need to create 30-day goals for their new hire. This email is sent to managers 30 days before their new hire's start date.
Toggle the button on or off to enable or deactivate this email reminder.
Reminder to complete goals emails
The Reminder to complete goals email reminds managers when they still need to create 30-day goals for their new hires. This email is sent to managers 7 days before their new hire's start date.
Toggle the button on or off to enable or deactivate this email reminder.
Reminder to update goal status emails
The Reminder to update goal status email reminds new hires to update the status of their 30-day goals. This email is sent to new hires and their hiring managers 14 days and 30 days after their start date.
Toggle the button on or off to enable or deactivate this email reminder.
Additional resources
Check out these additional resources to help you set up or unsubscribe from emails and notifications in Greenhouse Onboarding: