CiiVSOFT helps customers automate key, time-consuming recruitment tasks with an instantly accessible solution powered by augmented intelligence. CiiVSOFT's task automation and intelligent recommendation technology help you experience all the benefits of time-saving automation without ever having to leave the Greenhouse platform.
Greenhouse Recruiting's integration with CiiVSOFT allows you to use task automation on Greenhouse Recruiting.
Create a Harvest API key for the CiiVSOFT integration
To configure the Greenhouse Recruiting / CiiVSOFT integration, you'll need to create a Harvest API key.
Follow the steps in this article to create the key, and verify that the credentials and permissions below are selected when configuring the CiiVSOFT integration.
Credentials
In the Create New Credential box, make the following selections:
- API type: Harvest
- Partner: CiiVSOFT
- Description: CiiVSOFT Harvest API key
Permissions
Verify that the following permissions are selected for the CiiVSOFT integration:
-
Applications
- GET: Retrieve application
- GET: List applications
- PATCH: Update application
- PATCH: Advance application
- POST: Move application
-
Candidates
- GET: Retrieve candidate
- GET: List candidates
- POST: Add application
- POST: Add note
- POST: Add prospect
-
Departments
- GET: List departments
-
Jobs
- GET: Retrieve job
- GET: List jobs
- GET: Get hiring team
-
Job posts
- GET: List job posts
- GET: Retrieve job post for job
- GET: List job posts for job
-
Job stages
- GET: Retrieve job stage
- GET: List job stages
- GET: List job posts for job
-
Offices
- GET: Retrieve office
- GET: List offices
-
Users
- GET: Retrieve user
- GET: List users
-
User roles
- GET: List user roles
-
Custom fields
- GET: Get custom fields
Once complete, copy your API key to a secure location and email it to your CiiVSOFT Client Services Director.
Add CiiVSOFT as a Greenhouse Recruiting user
Next, you'll need to create a Greenhouse Recruiting user for the CiiVSOFT integration.
Click here for detailed instructions on creating a new user for the CiiVSOFT integration. Enter the following details when creating your user:
- Name: CiiVSOFT Processor
- Email: [CLIENTNAME]@ciivsoft.com
- Permissions: Site Admin, with all user-specific and developer permissions
Add a new pipeline stage in Greenhouse Recruiting
Next, you'll need to create a new pipeline stage for CiiVSOFT AI to automatically advance recommended new applicants to for easy review. This new pipeline stage should be added immediately after the default ‘New Application’ stage on all current and future job requisitions.
We recommend choosing a suitable label for this new pipeline stage which is easily identifiable.
Use the CiiVSOFT AI integration with Greenhouse Recruiting
Using the CiiVSOFT AI resume screening integration is easy and requires no additional work or tasks. It’s been designed to work seamlessly with Greenhouse and it operates 24/7 autonomously in the background.
CiiVSOFT AI automatically reviews and evaluates resumes of active candidates in your job requisition pipelines regardless of the pipeline stage they are added to.
Once CiiVSOFT AI has reviewed and evaluated a resume it will do the following:
- RECOMMENDATION – CiiVSOFT AI will provide a recommendation for each applicant. For new applicants only, CiiVSOFT will automatically advance any applicants which are recommended to the new pipeline stage in the requisition pipeline. Applicants who are not recommended will continue to remain in Application Review stage – This feature provides recruiters with fast access to review candidates who are recommended as a match to the job.
- RATIONALE – CiiVSOFT AI generates detailed reasoning behind each evaluation which is posted in the Candidate Notes – This provides recruiters with actionable guidance and a transparent view of the logic used by the AI when making its evaluation.
Additional resources
For additional information or troubleshooting not covered here, reach out to support@ciivsoft.com or visit https://www.ciivsoft.com/faq/