Candidate notes allow users on a job to aggregate comments and notes about a particular candidate directly on the candidate's profile. In this article, we will cover the following for candidate notes that are only visible to users assigned Job Admin permission level or Site Admin permission level on the job:

Note: Click the following links for more information on how to create a candidate note visible to interviewers or a private candidate note.


Create Candidate Note

Candidate notes can be created by a user with Interviewer permissions, Job Admin permission level, or Site Admin permission level, but can only be viewed, in most cases, by the latter 2 groups of users.

To create a new candidate note, navigate to the Make a Note panel on the right-hand side of a candidate's profile.


Input the details of the candidate note in the provided field and click Save when finished.


The candidate note will be added to the candidate's profile and is only visible to Interviewer who created the note, and users with Job Admin permission levels or above.



@mentions in Candidate Note

The @mentions feature is a notification system that allows users to easily include and notify other Greenhouse Recruiting users when recording notes on a candidate's profile. To include an @mention notification in a candidate note, type the "@" sign while writing the note and select a user from the subsequent dropdown menu.


Any user mentioned will receive an emailed copy of this note. 


Candidate Note and the Activity Feed

Candidate notes are accessible via the candidate's Activity Feed by the Interviewer who create the note and any user with Job Admin permission level or above on the job. The candidate note will be hidden to all other Interviewers.


Note: Candidate notes can be accessed by any user, regardless of their permissions in Greenhouse Recruiting, via the Harvest API with a GET: Retrieve Activity Feed request. The API key used to retrieve this data must have permissions on the Activity Feed object.