Hide rejection reason – Greenhouse Support

Permissions: Site Admin, and Job Admin who can manage company metadata

Product tier: Available for all subscription tiers

Greenhouse Recruiting provides your organization with the following default rejection reasons:

Default Rejection Reason	Reason Type
Duplicate	We rejected them
Lacking skill(s)/qualification(s)	We rejected them
Not a cultural fit	We rejected them
Other (add notes below)	We rejected them
Preferred another candidate	We rejected them
Spam	We rejected them
Didn't like offer	They rejected us
Other	They rejected us
Wasn't available	They rejected us
Wasn't interested	They rejected us
None specified	None specified

Your organization can assign these default rejection reasons (in addition to any custom rejection reasons) when rejecting a candidate or prospect from a job. Unlikes custom rejection reasons that can be fully deleted, default rejection reasons can only be hidden so that they no longer appear from the available options when rejecting a candidate or prospect.

To hide a default rejection reason, click the Configure icon in the top right-hand corner and select Custom Options from the left-hand panel.

Screenshot of the custom options configure page.

Select Rejection Reasons from the Custom Options page.

From the Manage Rejection Reasons page, navigate to the Default Rejection Reasons panel and click the toggle inline with the rejection reason name to turn the reason OFF.

Note: Candidates and/or prospects who were assigned the hidden rejection reason will still be assigned that rejection reason and will populate in reports under the hidden rejection reason. Candidates assigned a hidden rejection reason can be manually assigned a new rejection reason from the candidate's profile. Greenhouse Recruiting currently does not support bulk reassignment of default rejection reasons.

The rejection reason will be hidden from the list of available options when rejecting a candidate.