Universal Background Screening is a nationally accredited screening firm that specializes in employment background checks, drug testing, OccuHealth, verifications, employment physicals, and compliance management services. Companies of all sizes and industries rely on Universal before finalizing their hiring decisions, including retail services, healthcare providers, educational institutions, manufacturers, Franchisors/Franchisees, financial service organizations, and staffing agencies.

Universal Background Screening consults with its clients to create tailored screening programs that enhance security, reduce liability, and improve productivity and cost savings in the candidate selection and hiring process.

Greenhouse Recruiting's integration with Universal Background allows employers to export candidates from Greenhouse Recruiting directly to Universal Background when candidates are marked as hired.

Configure Universal Background webhook in Greenhouse Recruiting

Before enabling the Greenhouse Recruiting / Universal Background integration, you will need two pieces of information: 

  • Universal Background's endpoint URL
  • Universal Background’s secret key

To retrieve this information, please contact your Account Executive at Universal Background Screening, Inc. and notify them you would like to integrate with Greenhouse Recruiting.

For new clients, please call (877) 263-8033 and get started with Universal Background. Universal Background will provide an endpoint URL and a secret key to set up a webhook in Greenhouse Recruiting.

Once you retrieved the information from Universal Background, follow the steps in this article to create your webhook. Use the values listed below to configure the webhook:

  • Name: A descriptive name for your integration. Most customers choose "Universal Background Check"
  • When: The time that the event will be sent to Universal Background. This selection is customized for each Universal Background integration. Contact your representative for more information. 
  • Endpoint URL: The Endpoint URL provided by Universal Background
  • Secret Key: The Secret Key provided by Universal Background
  • Error recipient email: Typically the administrator on your organization's Greenhouse Recruiting account
  • Disabled?: No

Create a Harvest API key for the Universal Background integration

To configure the Greenhouse Recruiting / Universal Background integration, you’ll need to create a Harvest API key. 

Follow the steps in this article to create the key, and verify that the permissions below are selected when configuring the Universal Background integration.

Credentials

In the Create New Credential box, make the following selections:

  • API Type: Harvest
  • Partner: Universal Background
  • Description: Universal Background Harvest API Key

Permissions

Verify that the following permissions are selected for the Universal Background integration:

  • Activity Feed
  • Candidates
  • Education

Use Universal Background integration with Greenhouse Recruiting

To initiate the integration, the candidate must be ready to accept an offer.

From your dashboard, click All Candidates and select the candidate.

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When the candidate is ready for the background check, click Move Stage > Offer stage. Create an offer if one is not created already.

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The moment you click Offer Accepted, the order is immediately sent to Universal Background. To verify this, navigate to a candidate's Activity Feed, where you will see the following note:

Universal Background has updated Status to “Success” which means Universal has received the information.

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A link will be included in the Activity Feed note. Click the link to log into the Universal Client portal. All the candidate’s information will be available in the portal. Select the package you need and order the Screening.

When a partial or a completed report is available, you can find the update on the candidate’s Activity Feed. Click the link to view the report directly.

Additional support

To get more information about your integration, contact your Account Executive at Universal Background Screening, Inc. and notify them you would like to integrate with Greenhouse Recruiting.

For new clients, please call (877) 263-8033 and get started with Universal Background.