What are new Job Admin Levels? How do I configure them?

Note: Only Pro and Enterprise customers can configure Job Admin levels.

User permissions in Greenhouse have gone through several evolutions over the past year to make your system more customizable for all of your users. Features like user-specific permissions for job admins, permissions to manage prospects on no jobs, and splitting Job Admins into Job Admin: Standard and Job Admin: Private empower Site Admins to create a level of visibility and access that is needed to manage a diverse recruiting process.

Our newest change takes one big step towards the goal of complete customization for user permissions. In addition to Job Admin: Standard and Job Admin: Private, organizations are able to configure and name brand new levels of Job Admins with a mix of different permissions before assigning them to jobs! Here's how it works:

Site Admins with the advanced permission for 'Can edit another user's advanced permissions' will see a new section on the Configure > Permissions Policies page that lists the current Job Admin types and allows them to create new combinations of permissions.


Clicking it will take you to a new page that outlines the various permissions for each of the Job Admin levels in your account and allows you to Add, Edit, and Delete each one. If you don't see the combination of permissions you're looking for, just create a new one!

Once you have the role configured the way you want it, you'll be able to assign users as Job Admin: [Anything] on each of your jobs or assign users in bulk on the Configure > Users page. 

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  • Avatar
    Liz O'Donnell

    I'm a site admin. When I click Configure > Permission policies, I don't see that view as you show in the screenshot.

    I'm trying to add job-based permissions to the hiring manager of two different roles so he can merge candidates. You have articles here saying that this is possible (you also still have older articles saying that you have to be a site admin for this.)

    I am trying to get to that grid view where it looks like you can configure job admin levels but for the life of me, I can't figure out how to access that. The link "see and manage job admin levels" simply doesn't exist for me, even though I am a site admin.

  • Avatar
    Thai Win

    Hi Liz,

    Thanks for writing in!

    I do apologize for any confusion and you're right! Some of our articles definitely do need updating, which we are currently working on to accurately reflect the permissions and tiered packages needed for certain features. For this particular job admin grid feature, organizations with the basic package are not eligible for this feature.

    If you have any further questions, please feel free to reach out at support@greenhouse.io or feel free to reach to chat in!


  • Avatar
    Jordan Interviewer

    It seems as though currently, in order to remove or transfer a candidate to a new job, you have to be a site admin? If this is the case, are you planning on breaking out this permission to job admins in the future? Currently all they can do is add candidates to another job.

    I bring this up because one of my Recruiter would like to remove/transfer candidates without having to ask ops every time. I'm ok granting this permission, but would like to do so without making them a site admin.


  • Avatar
    Olivia Hirsch

    Hi Jordan,

    Thanks for writing in! Job Admins should be able to transfer or remove candidates from jobs. In order to transfer a candidate to another job, the Job Admin must have equal or lesser permissions on this job. If you have a specific example you'd like our team to take a closer look at, please reach out to support@greenhouse.io.

    Thank you!