Email notifications are a great way to keep track on new referrals, recently submitted scorecards, and Take Home Tests that are ready to be graded, but sometimes the clutter of the modern-day inbox can transform a helpful email into just more noise.
Greenhouse Recruiting and Slack have designed an integration where you can elect to receive important Greenhouse notifications directly in a Slack channel of your choosing. In this article, we will cover how to:
Enable Greenhouse/Slack Integration
To enable the Greenhouse/Slack integration, navigate to Hi,<Name> in the upper right-hand corner and click Account Settings from the dropdown menu.
From the Personal Settings page, navigate to the Notification Preferences panel and click Add to Slack.
From the subsequent page, input your organization's Slack URL and login credentials.
Next, select the Slack team where you would like to receive these notification.
Note: If you see an error message that the integration is not supported with the chosen team, contact your Slack administrator to adjust your team's integration settings.
On the subsequent page, select which channel should receive the notification. We strongly suggest that you choose Slackbot, which will send the message to you privately, but you are able to select any public or private channel that you have permission to write to at the moment.
Note: Posting to a public channel could allow other members of your Slack team to see information they would not normally have access to in Greenhouse. Please exercise caution if you elect to post to a public channel.
When finished, click Authorize.
Edit the Greenhouse/Slack Integration
After the integration is successfully enabled, you will receive an email confirmation and a passive message in the chosen Slack channel that the integration was added.
Your Account Settings page will note the channel you are posting notifications to, and you can press Disconnect to remove it altogether. You can also Edit which notifications should go to Slack so you are only receiving Slack alerts for the jobs and notification types that are most important to you.
When an action triggers a Slack notification, you will then receive a message in Slack that contains the candidate's name and a link to their newly-created profile.
If you have opted to get approvals in Slack as well, any Job or Offer approval that requires your attention will appear with buttons that allow you to Approve or Reject without ever leaving Slack! If the approvals are sent to any channel but Slackbot, any private fields will be stripped out so sensitive information is not accidentally shared with everyone in the channel.
Note: The first time you approve a job or offer, you will need to click an additional link in Slack so we can re-authorize your account and make sure Greenhouse can confirm you have permission to take this action. Don't worry — you only have to do this once!
The integration can be turned off altogether on your Team's Slack preferences if you would like to remove it from all of your users. In this case, any users with the integration enabled will receive two emails the next time a notification is triggered -- one alerting them that the integration has been disabled and one which includes the information about the new candidate who applied.