Greenhouse Recruiting and Slack have designed an integration where you can elect to receive important Greenhouse Recruiting notifications directly in a Slack channel of your choosing. In this article, we will cover how to:
Below are the various notifications that can be sent via the integration:
|New Applicant Slacks||Scorecard Reminder Slacks|
|New Internal Applicant Slacks||Approval Requests Slacks|
|New Referral Slacks||Approved to Start Recruiting Slacks|
|New Agency Submission Slacks||Offer Fully Approved Slacks|
|New Scorecard Slacks|
Enable Greenhouse Recruiting / Slack Integration
To enable the Greenhouse Recruiting / Slack integration, navigate to Hi [Name] in the upper right-hand corner and click Account Settings from the dropdown menu.
From the Account Settings page, navigate to the Notification Preferences panel and click Add to Slack.
From the subsequent page, input your organization's Slack URL and login credentials.
Note: If you see an error message that the integration is not supported with the chosen team, contact your Slack administrator to adjust your team's integration settings.
On the subsequent page, select which channel should receive the notification. We strongly suggest you choose Slackbot, which will send the message to you privately, but you are able to select any public or private channel you have permission to write to.
Note: Posting to a public channel could allow other members of your Slack team to see information they would not normally have access to in Greenhouse Recruiting. Please exercise caution if you elect to post to a public channel.
When finished, click Allow.
Edit the Greenhouse Recruiting / Slack Integration
After the integration is successfully enabled, you will receive an email confirmation and a passive message in the chosen Slack channel that the integration was added.
Your Account Settings page will note the channel you are posting notifications to, and you can press Disconnect to remove it altogether. You can also Edit which notifications should be sent to Slack so you are only receiving Slack alerts for the jobs and notification types that are most important to you.
Note: Basic users can configure only Scorecard Reminder notifications through the Slack integration and Account Settings page, and only on jobs where they have been scheduled to conduct interviews. The additional notifications listed below can be configured only on jobs where a user has Job Admin or above permissions.
Click Turn all on to enable a notification type for all jobs where you have appropriate permissions, or use the Select one dropdown at the top of the page to configure notifications for a specific job.
When an action triggers a Slack notification, you will receive a message in Slack that contains the candidate's name and a link to their newly-created profile.
If you have opted to get approvals in Slack as well, any Job or Offer approval that requires your attention will appear with buttons that allow you to Approve or Reject without ever leaving Slack. If the approvals are sent to any channel other than Slackbot, any private fields will be stripped out so sensitive information is not accidentally shared with everyone in the channel.
Note: The first time you approve a job or offer, you will need to click an additional link in Slack so we can re-authorize your account and make sure Greenhouse Recruiting can confirm you have permission to take this action. Don't worry — you only have to do this once.
The integration can be turned off altogether on your Team's Slack preferences if you would like to remove it from all of your users. In this case, any users with the integration enabled will receive two emails the next time a notification is triggered — one alerting them the integration has been deactivated, and one which includes the information about the new candidate who applied.
Turn On Scorecard Slack Notifications for Individual Job
Note: Slack notifications will be sent only to recipients who have enabled Slack already on their Account Settings page.
To do this, navigate to a specific job (All Jobs > Job). From the job's Dashboard, click the Job Setup tab. On the subsequent page, click Notifications.
From the Notifications page, navigate to the Scorecard Notifications panel and click Configure inline with either Scorecard Reminders or New Scorecards, depending on the type of Slack notification you wish to enable.
In the subsequent dialog box, click the Turn on Slack notifications toggle so it displays in green.
When finished, click Save at the bottom of the dialog box. Repeat if necessary to enable additional scorecard-related Slack notifications.