What is Maildrop and what does it do?

Here are the cool things you can do via Maildrop:

  1. Attach candidates to a job. Send emails that have attached resumes, cover letters, etc. to a unique job email (to see the table, click here). Then, we'll automatically create a new candidate with all of that information, who is attached to that specific job. 
  2. Bulk resume processing. Send (or have your agencies send) an email with multiple resumes attached by simply putting “BULK” at the beginning of the email's subject line. Easy.
  3. Save a conversation. Automatically save any email to the candidate's activity feed in Greenhouse by either bcc'ing maildrop@greenhouse.io on the email you send them, or by forwarding the candidate's response to the same address.
  4. Unattached candidates. Send candidates to maildrop@greenhouse.io and we'll put them into the system unattached to any specific job. This is a great option for referrals and promising candidates who don't match any open positions.
Have more questions? Submit a request


  • Avatar
    Neil Frye

    Can you use maildrop@greenhouse.io to add comments to a candidate as someone who isn't assigned to them? For example for a referral? Is there anyway to do this?

  • Avatar

    Hi Neil,

    Yes, as long as the email comes from a user's email address, any permission level (even Basic Users) can maildrop notes onto candidate profiles. All they'll need to do it make sure they include the candidate's email address as the first thing in the body of the message, then anything they write below that will be attached to the Candidate's Activity Feed.

    Please let us know if you have any other questions!


  • Avatar
    Michael Osofsky

    How do I use the maildrop email address with Craigslist? Craiglist sends an email to the address that contains an activation link. I don't know where in greenhouse to look for that email so I'm unable to complete the activation.

  • Avatar
    Karen Situ

    Hi Michael,

    Thanks for reaching out! I believe I spoke with you on chat earlier today.

    Maildrop is currently not intended to be used for Craigslist as it does not have an inbox within GH. This feature is only meant for internal recruiters to send resumes into the system to create candidates/prospects and to capture candidate communication.

    Hope that helps!

    All the best,