How can we help you?

How do I add an email exchange to a candidate’s profile?

There are two ways:

  • Use the "Email <CANDIDATE NAME>" feature on the candidate's profile. You can even create re-usable templates if you send similar emails over and over. These emails will automatically be added to the candidate's activity feed.

Important note: If you don't see "Email <CANDIDATE NAME>" under Tools on the candidate's profile page, it is most likely because there isn't an email address associated with the candidate.  To remedy that, just click the Details tab on the candidate's profile page, and then click the edit pencil next to Contact to add an email address.

  • You can use your own email program and bcc: maildrop@greenhouse.io. Just make sure the email address you send from matches your Greenhouse email address and that the candidate's email matches what you have in Greenhouse.