Permissions:

Product tier: Available for all subscription tiers

The Greenhouse Gmail add-on allows you to do the following:

  • View candidate profile details directly in a Gmail-hosted inbox when you are viewing an email from the candidate
  • Export candidate email messages from a Gmail-hosted inbox to the candidate's profile in Greenhouse Recruiting

The Greenhouse Gmail add-on scans the headers of an email message for email addresses that match candidates in your Greenhouse Recruiting account. If a match is identified between an email address and a Greenhouse Recruiting candidate profile, details about the candidate populate in the add-on panel on the right side of the page.

Details include the matched candidate's name, contact information, the job(s) with which the candidate is associated, and a link to view the candidate's profile in Greenhouse Recruiting. The panel also includes an option to export the candidate's email message to their Greenhouse Recruiting profile.

Note: This add-on can be used by organizations who use Google's email service, Gmail. Additionally, the add-on is limited to the following data gathering and sharing:

  • The add-on doesn't bulk-gather data. No information is shared with non-Greenhouse servers or third parties
  • If a user clicks the Greenhouse Recruiting icon to open the add-on, the add-on reviews the content of that specific email
  • If a user does not click the Greenhouse Recruiting icon, the add-on looks only at email addresses on the message

Install and authorize the Greenhouse Gmail add-on

To install the Greenhouse Gmail add-on, follow the steps below, or click here to navigate directly to the Google Workspace Marketplace.

Next, navigate to your Gmail account and click the Settings icon  in the top-right corner. In the dropdown, click See all settings.

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Click Add-ons, then click Manage in the Installed add-ons panel.

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Use the search bar at the top of the Google Workspace Marketplace window to search for Greenhouse Gmail add-on. Click the Greenhouse tile.

Click Install, then follow the installation and authentication prompts to approve the add-on for your Gmail account. The install process includes granting the application permission to view your email messages and settings, to run as an add-on, and so on. You might be prompted to provide your Gmail account credentials during this process.

When you finish authorizing the add-on, a confirmation window confirms a successful installation. To begin using the Greenhouse Gmail add-on right away, click Done and reload your Gmail window.

Use the Greenhouse Gmail add-on

To use the Greenhouse Gmail add-on, open an email message or conversation from a candidate and click the Greenhouse Recruiting icon to expand the Greenhouse Gmail add-on panel.

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If the add-on doesn't find any matches between the email addresses scanned in the message header and your Greenhouse Recruiting account, the panel on the right will indicate no match was found.

Note: If you receive an email that doesn't match an existing candidate and you want to create a new candidate profile, forward the email to Greenhouse Recruiting via Maildrop. Click here to learn more.

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If a match is found between email addresses in the message and a candidate in your Greenhouse Recruiting account, the candidate's details appear in the Greenhouse Gmail add-on panel. Use the details on the right to review the job the candidate is associated with, or click View Profile to navigate directly to the candidate's Greenhouse Recruiting profile.

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Export an email to Greenhouse Recruiting

To export the candidate's email message to Greenhouse Recruiting, click Export Email beneath the message you wish to export. A footer at the bottom of the Greenhouse Gmail add-on panel confirms when the message has been exported successfully.

Exported emails appear on the candidate's Greenhouse Recruiting profile under the Activity Feed tab.