Permissions: Site Admin

Product tier: Available for new subscription tiers (Core, Plus, and Pro)

By default, the candidate survey includes nine questions designed to gauge overall satisfaction with the candidate experience. You can use the default survey questions as-is, archive them, or add new questions. Surveys can include a maximum of 10 questions.

To ensure the survey data is reportable and easily quantifiable, all survey questions have only one answer type: Strongly disagree, Disagree, Neutral, Agree, Strongly agree. Survey recipients also have the option to add a comment.

For help writing new survey questions, review our best practices.

Add a question

To get started, click the Configure icon Configure-icon.png, then select Candidate Survey from the left menu.

The Configure page with orange boxes around the Configure icon and the Candidate Survey menu option.png 

Click Edit questions.

Above the existing questions, click Add question.

Note: Survey questions you add don't have benchmarking data in the Candidate Surveys report. For more information, visit View candidate survey results.

archive questions_add new.png

Enter the text for your question. When finished, click Add.

Tip: Need help writing a survey question? Check out our best practices for writing survey questions.
archive questions_question text.png

When you return to the Edit survey questions page, click Save.

archive questions_save survey.png
Note: All questions use the same answer type. Candidates choose from the options Strongly disagree, Disagree, Neutral, Agree, Strongly agree and can enter an optional comment.

Archive a question

On the Candidate survey page, click Edit questions.

Hover over a question and select Archive to archive it.

archive questions_archivee.png

Click Save. The question has been removed from the survey. 

archive questions_save survey.png

Restore an archived question

Open the Archived tab, hover over a question, and select Restore. The question moves back to the Active tab.

archive questions_restore.png

Note: Restoring counts toward the 10-question limit. When the survey already has 10 active questions, the Restore action is disabled.

Click Save to apply the change.

View archived survey questions

Archived survey questions are in the tab labeled Archive on the Edit survey questions page.

archive questions_archive tab.png

 

To see your archived questions, click Reports at the top of your Greenhouse Recruiting dashboard. From the left menu, click Essentials library.

archive questions_essentials library.png

In the section Share Progress with Executives, click Candidate Surveys. 

Essential reports page with an orange box around the button Candidate surveys.png

At the bottom of the page, click View archived questions. Your archived questions will display.

archived questions_reports archived questions.png

Additional resources