If you don't see the Send Invites button in Greenhouse Recruiting, your calendar integration may not be connected or the wrong calendar may be selected.
To troubleshoot this issue, follow the steps below.
Enable the calendar integration
If you're unable to send an invite from Greenhouse Recruiting, you may need to connect your calendar integration. Follow the instructions for your integration here:
Note: If your integration is already connected, try disconnecting and then reconnecting it.
Verify the correct calendar is selected
When scheduling an interview in Greenhouse Recruiting, you can schedule to several different calendars. If you're unable to send your invite, you may have the wrong calendar selected.
To resolve this issue, navigate to a candidate profile that requires scheduling, and click Schedule Interview.
Click Configure at the top-right to open your calendar settings.
From the Calendar Type dropdown, select your calendar integration.
From the Calendar Name dropdown, select the calendar on which you wish to schedule.
Note: If the calendar you're looking for isn't in the dropdown, you may need to request permission to the calendar:
Click Save, and continue scheduling as normal.
Click Send Invites.
If the issue persists, reach out to Greenhouse Technical Support.