Permissions: Job Admin and above with CRM access and a Sourcing Automation seat 

Product tier: Available for all subscription tiers with the Sourcing Automation add-on

This guide provides security best practices for your email account to help ensure you’re set up for success as you build out your campaign pools. 

Email security

Greenhouse recommends setting up DomainKeys Identified Mail (DKIM) and Sender Policy Framework (SPF) records, which play an important part in your email deliverability.

DKIM and SPF records are verification techniques to spoof your email and ensure any outgoing emails sent from your account have not been modified in transit to the recipient. Adding these records help prevent your emails from frequently bouncing and landing in the spam folder.

Reach out to your email service provider to receive these records. Then, add them to your domain’s DNS settings.

Check out the topics below for more in-depth information based on your email provider:

Setting up DKIM to prevent email spoofing

Setting up SPF to protect against phishing and being marked as spam