The Greenhouse Recruiting and OneTrust integration gives your organization the ability to fully manage your personal data. 

When using the integration, your organization can create an evergreen data map to discover & classify personal data in Greenhouse, identifying which data is subject to privacy regulations and creating an identity graph of individuals who have personal data stored in Greenhouse Recruiting. 

Additionally, organizations can use OneTrust to Fulfill Privacy Rights Requests (DSARs) and automatically perform a real-time look-up of that personal data, which can then be redacted (if necessary) through the OneTrust console and shared with the requestor through OneTrust’s secure communication portal.

See the following sections for more information: 

Configure setup permissions in Greenhouse Recruiting

In order to enable the Greenhouse/OneTrust integration, you will need the developer permission Can manage ALL organization’s API Credentials.

Contact a Greenhouse user in your organization with Site Admin level permissions with the additional user-specific permission Can edit another user's advanced permissions to apply the API credential management permission to your account. Have the user with Site Admin level permissions edit your user account's permissions by navigating to the Configure icon   > Users > Your Name).

The user with Site Admin level permissions should navigate to the Permissions panel on your user page and expand the Developer Permissions dropdown menu. 

Select Can manage ALL organization’s API Credentials so that a check is in the checkbox. When finished, click Save.

Repeat as necessary for any other user that should have access to set up the integration.

Create a Harvest API Key for the Greenhouse/OneTrust Integration

To create a Harvest API key for the integration, click on the Configure icon  in the upper right-hand corner. Navigate to Dev Center on the left-hand panel.

From the Dev Center page, click API Credential Management.

From the API Credential Management page, click Create New API Key to generate the API key for OneTrust

In the Create New Credential dialog box, make the following selections:

  • API Type: Harvest
  • Partner: OneTrust
  • Description: OneTrust Harvest API Key

When finished, click Manage Permissions to generate the Harvest API key and automatically assign it the appropriate permissions required by OneTrust.

In the subsequent dialog box, click Copy to save your API key to your clipboard. Store the API key in a secure location to provide to OneTrust in the next step. Click I have stored the API Key once you have copied and saved the key.

Note: You cannot access the full API key again after clicking I have stored the API Key. If you lose your API key and need to access it later, you must create a new API key, provide it to the integration partner, and then revoke access to the original key.

On the subsequent page, confirm the following permissions are assigned to your new API key:

On the Manage API Key Permissions page, Select All. When finished, click Update.

If any of the permissions above are not checked, place a check in the box next to the appropriate permission. Click Save when finished.

Your Harvest API key for the Greenhouse/OneTrust integration is created and configured. Provide your Harvest API key to your OneTrust onboarding team so they can set up the integration.

How to use the OneTrust Integration with Greenhouse

Log into your OneTrust application  and navigate to the “Integrations” tab.

Select Greenhouse from the list. 

Follow the steps in the integration wizard to name your connection, enter an API key, and configure options. 

Graphical user interface, application

Description automatically generated

Click Activate.

Additional support

Click here to contact OneTrust's support to for troubleshooting assistance regarding the integration.