SV Academy is a sales and customer success training school, helping underrepresented groups access new career opportunities in customer-facing roles at high-growth companies. SV Academy graduates consistently perform at the highest level, overachieving quotas, earning promotions faster, and leading their respective teams. Partner employers can find rigorously trained and vetted talent for their revenue generating teams while supporting the mission of increasing economic and career opportunities for people of color, women, those with lower socioeconomic backgrounds, LGBTQ+, and anyone else who doesn’t have the privilege of an established network and easy access to growth oriented careers.
Greenhouse Recruiting’s integration with SV Academy allows for quick and simple transfer of candidate information from the SV Academy Employer Portal to Greenhouse Recruiting, enabling you to streamline your recruiting process for SV Academy graduates.
In this article, we will cover:
Configure user setup permissions in Greenhouse Recruiting
In order to enable the Greenhouse/SV Academy integration, you will need the developer permission Can manage ALL organization’s API Credentials.
Contact a Greenhouse user in your organization with Site Admin level permissions with the additional user-specific permission Can edit another user's advanced permissions to apply the API credential management permission to your account.
Have the user with Site Admin level permissions edit your user account permissions by navigating to the Configure icon > Users > Your Name.
The user with Site Admin level permissions should navigate to the Permissions panel on your user page and expand the Developer Permissions dropdown menu.
Select Can manage ALL organization’s API Credentials so that a check is in the checkbox. When finished, click Save.
Repeat as necessary for any other user that should have access to set up the integration.
Create a Partner API key for the Greenhouse Recruiting / SV Academy integration
To create a Partner API key for the integration, click on the Configure icon in the upper right-hand corner. Navigate to Dev Center on the left-hand panel.
From the Dev Center page, click API Credential Management.
From the API Credential Management page, click Create New API Key.
From the Create new credential dialog box, give your API key a name and select Candidate ingestion from the Type dropdown menu. Next, select SV Academy from the Partner dropdown menu. When finished, click Create.
In the subsequent dialog box, click Copy to save your Partner API key to your clipboard. Store the API key in a secure location to provide to SV Academy in the next step. Click I have stored the API Key once you have copied and saved the key.
Your Partner API key for the Greenhouse Recruiting / SV Academy integration is now created and configured.
Enable the Greenhouse Recruiting / SV Academy integration
Once you have created the Partner API key, you’ll need to copy/paste the full API key into your company profile on SV Academy.
In SV Academy, from your company profile, navigate to the Internal Information tab. Click Edit in the top-right corner.
At the bottom of the page, find the Greenhouse API Key field. Paste the Greenhouse Partner API key in this box, then click Save at the top-right corner of the page.
Use the Greenhouse Recruiting / SV Academy integration
Jobs and Job IDs
If you would like to have candidates assigned to a specific job at the time of importing, you will need to add the job ID to your company profile.
- In SV Academy, on your company profile, navigate to the Internal Information tab. Click Edit in the top-right corner.
- At the bottom of the page, find the fields labeled Greenhouse SDR Job ID and Greenhouse CSA Job ID. Add the desired Greenhouse job IDs to these fields.
- To find a Greenhouse job ID, navigate to the job in Greenhouse and observe the resulting URL.
To add a candidate to Greenhouse Recruiting, navigate to a candidate profile in SV Academy and click Add to Greenhouse at the top of the page.
On the next page, select your company in the dropdown, then click Save.
The candidate will appear in Greenhouse Recruiting within a few minutes.
Troubleshooting and additional resources
If a candidate is not appearing after adding them from SV Academy, follow these tips:
Make sure your job ID is correct
The job ID can be found at the end of the URL of the job when viewing it in your Greenhouse Recruiting account (read more here). The job ID is different from the Requisition or Opening ID in Greenhouse Recruiting. If in doubt, leave the job ID field blank on your company profile, as you can always assign the candidate to a job after importing them to Greenhouse Recruiting.
Make sure your user email is correct
Your email login for the SV Academy portal must match your user email address in Greenhouse Recruiting. If it doesn’t, reach out to SV Academy so your login can be adjusted to match.
For questions or assistance not covered here, reach out to SV Academy at firstname.lastname@example.org.