Workday custom option sync integration: RaaS vs. web service

Permissions: Job Admin and above, who can configure Workday integrations

Product tier: Available for Advanced and Expert subscription tiers

See the steps below for more information on the differences between the available integration options for a Workday custom option sync. Ultimately, the information in this topic is general guidance - the final choice of custom sync option is based on the best fit for your organization.

Click here for more information on Workday custom option sync.

RaaS custom options sync

The RaaS (report-as-a-service) option is a report-based integration that requires a custom Workday RaaS report to be built for each custom option that you want to sync.

With this integration, updates are provided every 30 minutes.

Benefits

  • Organizations can filter out inactive options
  • Organizations can customize how options are displayed (for instance, concatenate fields together as the human-readable value)
  • Organizations can control the order of options

Drawbacks

  • More work to set up and maintain

Click here for more information on configuring this integration.

Web services custom options sync

This integration option is API-based and is dependent on the available list of Web Service calls provided by Workday.

With this integration, updates are provided every 30 minutes.

Benefits

  • Less work to set up and maintain

Drawbacks

  • Only compatible with certain web services versions 23.0 and 24.2
  • Cannot filter out inactive options
  • Cannot customize how options are displayed
  • Cannot control the ordering of options

Click here for more information on configuring this integration.

Additional resources