Workday Custom Option Sync integration: RaaS vs. Web Service

Permissions: Job Admin or above, who can configure Workday integrations

Product tier: Available for Advanced and Expert subscription tiers

See the steps below for more information on the differences between the available integration options for a Workday Custom Option Sync. Ultimately, the information in this topic is general guidance - the final choice of Custom Sync Option is based on the best fit for your organization. 

Select an option below for more information about a specific integration option:

Click here for more information on Workday Custom Option Sync.

RaaS Custom Options Sync

The RaaS (report-as-a-service) option is a report-based integration that requires a custom Workday RaaS report to be built for each custom option that you want to sync.

With this integration, updates are provided every 30 minutes. 

Benefits

  • Organizations can filter out inactive options
  • Organizations can customize how options are displayed (e.g. concatenate fields together as the human-readable value)
  • Organizations can control the order of options

Drawbacks

  • More work to set up and maintain

Click here for more information on configuring this integration

Web Services Custom Options Sync

This integration option is API-based and is dependent on the available list of Web Service calls provided by Workday. 

With this integration, updates are provided every 30 minutes. 

Benefits

  • Less work to set up and maintain

Drawbacks

  • Only compatible with certain web services versions 23.0 and 24.2
  • Cannot filter out inactive options
  • Cannot customize how options are displayed
  • Cannot control the ordering of options

Click here for more information on configuring this option.

Additional Resources