SmallTalk

SmallTalk is an AI-based verbal language assessment tool that helps companies evaluate a candidate's language proficiency, speeds up the hiring process, and reduces hiring errors.

Our assessments are fully-automated with instant results.

We score candidates based on the Common European Framework of Reference (CEFR) and provide detailed reports of the candidate's grammar, pronunciation, and vocabulary to estimate fluency.

Greenhouse Recruiting's integration with SmallTalk allows you to seamlessly add SmallTalk assessment to a job's interview plan. In this article, we will cover how to:

  • Enable the Greenhouse/SmallTalk Integration
  • Add SmallTalk Stage to Job’s Interview Plan
  • Configure the SmallTalk Stage
  • Send and Review the Test

Enable the Greenhouse/SmallTalk Integration

 

To start, contact your SmallTalk representative to receive your API key. Once you have received your API key, click here to open a ticket with Greenhouse or if logged in to your Greenhouse account, click the “Get help” widget in the bottom left of your screen.

You will be prompted to add a search topic in the help window. Search for the name of the integration you are requesting to be enabled, but keep in mind you will need to scroll through to select “No that answer was not helpful” after the recommended articles:

 

Select the email contact method to fill out the Support form:

 

Note: Do not send the API key in this initial email. API Keys allow access to sensitive data and must be kept secret. If an API Key is shared in an email and your email is intercepted by a malicious third party or your email account is hacked, the hacker would be able to view and access your API Key. For this reason, we require API Keys to be shared securely using SendSafely, Greenhouse’s secure data transfer platform.

 

The Greenhouse Support Team will send an email confirming the ticket has been created and may require account verification before they can receive your API key. The Greenhouse Support Team will respond with a SendSafely link for you to enter your API key. A notification will be sent to the Greenhouse Support Team after you have entered your API key and they will email you to confirm that your API key has been set up in your account and your integration is enabled.

 

Add SmallTalk Stage to Job’s Interview Plan

Once the Greenhouse/SmallTalk integration is enabled for your organization, you will be able to add the SmallTalk assessment as an Interview stage. 

To do this for an existing job, navigate to a job (All Jobs>Job Name) and click Job Setup from the Job navigation bar.

From the Job Setup page, navigate to Interview Plan on the left-hand panel. Scroll down the page and click + Add a Stage.

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From the Add Stage dialog box, select the SmallTalk stage. When finished, click Add to apply the stage to the job's interview plan.

 

Configure SmallTalk Stage

Once the stage has been added to the job's interview plan, click Edit Take Home Test. Use the provided drop-down menu to choose one of the configured assessments. 

Select the appropriate assessment and assign at least one Greenhouse user to grade/review submitted assessments. When finished, click Save.

Note: Keep in the mind that all configuration of the assessment itself, as well as the email template, will need to be done in SmallTalk

 

Send and Review the Test

When candidates are moved into the SmallTalk interview stage, Greenhouse will display a Send Test link.

Note: When you send a test from Greenhouse, the interview instructions are actually sent by SmallTalk.

 

The status of the assessment will be viewable in Greenhouse:

 

Once the candidate has submitted their test, the Interview Kit will contain a link to view the submitted test on SmallTalk.

 

 

After you click on the Interview Kit on the candidate’s profile, you’ll be taken to a page where the URL is available to view the test results on SmallTalk.  

Please contact support@smalltalk2.me for troubleshooting assistance regarding the integration.