Ducknowl is a Talent Screening and Assessment Platform, which makes the hiring process faster and smarter. Recruiters and HR teams spend a lot of time screening candidates for jobs, still the best candidates do not come to the surface. Ducknowl solves your screening problem. The platform allows you to conduct resume screening, video screening and skill assessment of applicants from one dashboard. The platform reduces the screening time and digitizes the process with inbuilt features like resume sorting, keyword matching, video screening, skill test, proxy prevention and results sharing. Ducknowl integrates with your ATS or websites to provide you seamless user experience. The platform enables recruiters to make data-driven hiring decisions using all candidate information stored on one platform.
Greenhouse Recruiting’s integration with Ducknowl allows users to pull candidates resumes, names, and emails, from Greenhouse to Ducknowl so recruiters can start the screening process quickly. In this article, we will cover how to:
- Configure User Setup Permissions in Greenhouse Recruiting
- Create a Harvest API Key for the Greenhouse/Ducknowl Integration
- How to prepare your Ducknowl account to integrate with with Greenhouse
- How to pull resumes directly from Greenhouse for each job posting
Configure User Setup Permissions in Greenhouse Recruiting
In order to enable the Greenhouse/Ducknowl integration, you will need the developer permission Can manage ALL organization’s API Credentials.
Contact a Greenhouse user in your organization with Site Admin level permissions with the additional user-specific permission Can edit another user's advanced permissions to apply the API credential management permission to your account. Have the user with Site Admin level permissions edit your user account's permissions by navigating to the Configure icon > Users > Your Name).
The user with Site Admin level permissions should navigate to the Permissions panel on your user page and expand the Developer Permissions dropdown menu.
Select Can manage ALL organization’s API Credentials so that a check is in the checkbox. When finished, click Save.
Repeat as necessary for any other user that should have access to set up the integration.
Create a Harvest API Key for the Greenhouse/Ducknowl Integration
To create a Harvest API key for the integration, click on the Configure icon in the upper right-hand corner. Navigate to Dev Center on the left-hand panel.
From the Dev Center page, click API Credential Management.
From the API Credential Management page, click Create New API Key to generate the API key for Ducknowl.
From the Create new credential dialog box, give your API key a name and select Harvest from the Type dropdown menu. When finished, click Create
On the Manage API Key Permissions page, click the following permissions you will need: Activity Feed, Applications, Candidates, Close Reasons, Custom Field Options, Job Openings, Job Posts, Job Stages, Jobs, Offers, Rejection Reasons, Scheduled Interviews, Scorecards, User Roles. When finished, click Update.
Your Harvest API key for the Greenhouse/Ducknowl integration is created and configured.
Find the one the API key that matches the label “Ducknowl Integration”. Copy the API Key. You will use this API Key to integrate your Ducknowl Account with Greenhouse, this API key needs to be saved in your Ducknowl account.. Ducknowl user must have administrator access to complete this integration.
Note: the API key and the user name has been intentionally hidden in the image.
How to integrate Ducknowl with Greenhouse.
Login to your Ducknowl Admin Account. In Administrator view, click on My Account. Under ATS Name, select Greenhouse from the dropdown options. Paste the API key copied from Greenhouse, into the ATS key field. Then click on Validate ATS. A pop up will appear once ATS key is successfully validated. Once ATS key is confirmed as valid scroll to the bottom of the page and click on Save Changes.
The Greenhouse/Ducknowl integration is complete.
How to use the Ducknowl Integration with Greenhouse to pull candidate resumes from Greenhouse to Ducknowl
Using the same profile logged in under when integrating Greenhouse with Ducknowl, access recruiter view.
In Recruiter view you will see a list of jobs you have created. If the job you want to pull resumes for is not in the list, then create the job by clicking add job and follow the steps provided. If/once job is created, click on it.
To connect this job with a specific job posting on Greenhouse and pull resumes specific to this job, click on the edit option displayed with a pencil icon near the job title.
This will open a pop up. Enter the ATS Link in the ATS Link field.
The ATS link can be found on your Greenhouse account. Click on All Jobs in your Greenhouse account and select the specific job in Greenhouse you want to pull resumes for. Once you have selected the specific job posting, copy the URL link from the address bar. This is the link you can paste in the ATS Link field described in the previous step.
Click Saves Changes and Ducknowl will pull all resumes from Greenhouse for the job posting you have linked.
Add any FAQ’s regarding implementation pricing, common errors, etc.
Please contact [PARTNER SUPPORT EMAIL ADDRESS] for troubleshooting assistance regarding the integration.