Greenhouse Recruiting’s integration with Hyreo allows users to improve candidate experience in recruiting. Hyreo combines human behavior principles, conversational AI, and data analytics to create a virtual layer of support for candidates throughout the hiring cycle. Hyreo also has the tools to automate recurring recruiter tasks and enable a more predictable virtual hiring and on-boarding process.

In this article, we will cover:


Configure user setup permissions in Greenhouse Recruiting

To enable the Hyreo integration, you need the developer permission Can manage ALL organization’s API Credentials.

Contact a Greenhouse Recruiting user in your organization with Site Admin level permissions with the additional user-specific permission Can edit another user's advanced permissions to apply the API credential management permission to your account. Have the user with Site Admin level permissions edit your user account's permissions by navigating to the Configure icon Configure.png > Users > Your Name.


The user with Site Admin level permissions should navigate to the User-Specific Permissions panel on your user page and expand the Developer Permissions dropdown menu. 

Select Can manage ALL organization’s API Credentials so a check is in the checkbox. When finished, click Save.


Repeat as necessary for any other user that should have access to set up the integration.


Create Harvest API key for the Hyreo integration 

To create a Harvest API key for the integration, click the Configure icon Configure.png in the upper-right corner, and navigate to Dev Center on the left panel. From the Dev Center page, click API Credential Management.


From the API Credential Management page, click Create New API Key to generate the API key for Hyreo.


In the Create New Credential dialog box, make the following selections:

  • API Type: Harvest
  • Partner: Hyreo
  • Description: Hyreo Harvest API Key

When finished, click Manage Permissions to generate the Harvest API key and automatically assign it the appropriate permissions required by Hyreo.


In the subsequent dialog box, click Copy to save your API key to your clipboard. Store the API key in a secure location to provide to Hyreo in the next step. Click I have stored the API Key once you have copied and saved the key.

Note: You cannot access the full API key again after clicking I have stored the API Key. If you lose your API key and need to access it later, you must create a new API key, provide it to the integration partner, and then revoke access to the original key.


On the subsequent page, confirm the following permissions are assigned to your new API key:

  • Activity Feed
  • Applications
  • Approvals
  • Candidates
  • Custom Fields
  • Job Openings
  • Job Posts
  • Etc

Note: The required permissions could vary depending on the level of integration required. Contact Hyreo support if you have questions about what permissions your integration requires.

If any of the permissions above are not checked, place a check in the box next to the appropriate permission. Click Save when finished. 

Your Harvest API key for the Hyreo integration is created and configured. Provide the Harvest API key to your Hyreo onboarding team so they can set up the integration.


Use Hyreo integration

Hyreo integrates with Greenhouse Recruiting, enabling a consistent and predictable candidate experience in recruiting. Hyreo supports all stages in the recruiting lifecycle and helps candidates with the right information, collect their feedback, schedule meetings, and assist in the onboarding steps. Hyreo can automate activities like candidate pre-screening, scheduling interviews, or run video interviews. Hyreo’s "zero-touch" onboarding module can handle employee on-boarding 100% remotely with activity checklist and status updates centralized on a single platform.

Greenhouse Recruiting: Candidate status change


Hyreo: Scheduling interviews or meetings


Hyreo: Handling candidate queries


Hyreo: Providing employer info to candidates


Hyreo: Recruiter addressing candidate queries and closes the candidate interventions


Greenhouse Recruiting: Tags are added based on conversation



Get help

Please contact for troubleshooting assistance regarding the integration.